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Toyota / fraud and scam

United States Review updated:
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I was ripped off during service, I would suggest to get written estimate when you drop the car, don't believe them that discount or coupons will be applied during payment. They gave me quote over the phone so I took my car for service, but after service when i went to pick up the car, the charged me totally different price and even refused to apply coupons printed from Jay Wolfe Website. I was told they have new management and sure looks like they don't care.

No wonder people don't go to dealers for service any more.
Va
0

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De
  20th of Dec, 2008
Agree Disagree 0 Votes
I agree because it happened to me. I got a verbal estimate of 250$ & 2 hrs labor but the bill ended up almost 1200.$ I am trying to get someone to help me with the safety concerns I have & the money back. I did find out this isn't the first time this has happened to the same year car.
Dr
  22nd of Jul, 2010
Agree Disagree 0 Votes
Toyota make quality vehicles but provides horrible service.

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Toyota Motor Corporation Logo Toyota Motor Corporation
Customer Care Service
Overall Satisfaction Rating

732 Reviews
1 Toyota-Cho
Toyota City
CA
Japan - 471-8571
+81 800 700 7700
+1 310 468 7814
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