TJMaxxreturn policy

B Nov 27, 2017

They should remove the line saying 'You can return without receipt', because they always give so much of trouble saying that the merchandise is not on system when trying to return without receipt.
I am very disappointed about this. Either stand by your policies or just accept that you don't stand by it. I tried to return some additional stuff I got for thanksgiving at TjMaxx Hoffman estates today 11/27/2017 and the person at the checkout counter made such a face seeing that had a lot of returns. I also over heard her saying to her colleague that I had a truckload of things to return. She said she cant take in what is not on system and didnt bother to look properly. Such a terrible customer service. I am sure not going to shop there any more.

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