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4.4 3456 Reviews

Tinder Complaints Summary

5 Resolved
486 Unresolved
Our verdict: If considering services from Tinder with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Tinder reviews & complaints 504

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M
1:43 am EDT

Tinder fake account in tinder with my pictures

Hi there Tinder Support!
My name is Meenal and I believe that someone is using my pictures for a fake Tinder account. I already have a Tinder account linked to my facebook, however recently my friend found another account using one of my photos.

As you can imagine it’s pretty unsettling knowing someone is using your photos on a dating app.
Please help me out as it is related to my privacy concerns.
How can anyone user our details like this, please look into the problem

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J
9:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder tinder

Apparently, I have an account using my photo, but a different name, age and I am apparently in a different location! How is this possible? Surely there must be something illegal here?
Can't find an email address to contact tinder directly.
This happened to anyone else?
I am nervous that my identity has been stolen, somehow, or my phone cloned...
How do I make sure my 'rogue double' is deleted?

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Update by Jaron123
May 20, 2017 3:40 pm EDT

My photo was used by someone's profile but I am not a user of tinder. The photo is on my Facebook page, so can be copied by someone else, but how is is possible that it can be uploaded and used by someone else? It could have got me in a difficult situation. Please explain.

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V
9:41 pm EDT

Tinder unauthorized charge on my credit card for an account which you had cancelled!

Order number: GPAGPA.[protected].0
Order Date: May 21, 2017
I never agreed to a recurring fee, where did that come from? Also, you cancelled this account as you said there were complaints about it. You never attempted to call or e-mail to discuss these complaints either, very unprofessional. Plz reverse this charge of $9.99 from my visa card immediately! I also feel you should refund the $9.99 from last month as you did not provide the full month's service. And, make sure that this account & recurring charges are cancelled. Thank you.
Paul David Adler

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J
2:20 am EDT

Tinder profile pictures

My picture was removed because it was profane/nudity. This is ###. There was nothing that wasn't acceptable for a female to post. This is SEXist and ridiculous. I want my profile picture to be equal to that others of the opposite gender share.
What I am getting at is this, allow me a perfectly acceptable profile picture. Any woman on the face of the earth would be allowed to post this picture without any repucussions.

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9:14 am EDT

Tinder tinder dating app uk

I was the impression that this was an adult only site, so assumed pictures of babies would not be allowed. I have Been informed that pictures of a family member (a baby)have been posted online in tinder would this be true or would the pictures be blocked.
How can I find out if these pictures have actually been posted and how do I get them removed if so.

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3:06 am EDT

Tinder tinder plus

I had tinder plies on an account but can no longer remember the password so I made a new account. I had tinder plus on my old account and because I forget my password to it, it's still charging me and it won't let me buy it for the new account, this is causing me really bad complications. If there's anyway you could help with sorting my problem out it will be appreciated. I really want to get this sorted because I'm paying for something I can't use and you won't let me buy it for my new account.

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7:07 pm EDT

Tinder tinder app

Purchased plus and as soon as I did it logged me out and I can not log in anymore! I've contacted sustainer support manytimes and yhey have done nothing for me. I just wasted 12$ for nothing. If my account does not start working soon and I do not have plus I will be posting negative reviews whereever I can! This is BS. I've emailed many times and they reply but never actually do anything ! Ugh

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2:36 pm EDT

Tinder photo censorship

Your site or workers or whoever is in charge of censorship decided that two of my photos were inappropriate and needed to be removed today which is ridiculous and shows how immature, sexist and biased your companies values are. They were torso photos of me in a long sleeve shirt and underwear, less revealing than most bikini or topless photos of men that are allowed on the site, yet it was deemed inappropriate due to the fact that I am a woman who is comfortable enough with her body and posing with confidence and that society and apparently your app is uncomfortable with female sexuality. If you think that my photos should be taken down because they are too revealing then you should have to take down any bathing suit photos of all men and women and photos of men with no shirts on as well, or photos that show any skin besides arms and calves and faces. This is an unfair way to judge people's photos and you have no right to decide that my beautiful body is innapropiate. You are running your company with double standards and sexism, and if you do not allow my photos to remain this time, I will have to take further action against your company.

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6:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder product

I'm complaining about tinder and their useless customer service, it took me to tell them I was going to the ombudsman before I got a reply within 10 minutes, I was happy to pay the £6 a month because I could afford that but to advertise monthly pricing and then taking the whole year in one installment is false advertising, I need that money for travel to college and meals at college but can't even get a reply as to how many days it will take to get my money refunded, I would think a big business like tinder would have a 24/7 customer service team, they take your money quick enough but you have to fight tooth and nail to get it back, false advertising is against the law in the UK and that is what advertising monthly payment amounts but taking a full year, if I had known that was how it works I would never have went near signing up.

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10:34 am EDT
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Tinder dating site

Hi,

As I am very much found of the tinder dating site... I tried to pay for a subscription but the site dint accept my payment and declined instead I was charged for every time I tried to make a payment and I lost some money as google transaction charges... Kindly pl look into this and get me access to tinder plus and compensate incident date is 22/04/2017

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S
9:35 am EDT

Tinder william daniel cosby

this man is nothing but a con stay away from him. He will tell you lies; that he loves you borrow money and never pay it back. I've been punched slapped and knocked down. Trust me ladies slid this one to the left.

This man needs to be removed from your sight. trust me I am out over $1000. I trusted him, my mistake but I know for a fact I am not the only one he has done this to.

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Susanm1234
, US
Nov 12, 2018 11:26 am EST

Wow. I met Daniel Bishop on Bumble in May 2018. I honestly believe he is schizophrenic & bipolar. One minute he was fun & loving the next he was telling me to “Get the [censored] outta my house” at 2am. He never hit me. It was always verbal abuse. The last time we were together he said he “should just kill you”. I had got sucked in with his smooth talk & lovemaking. And yes, I got my first ever STD from him. He lives in the projects and lies about being a house flipper even saying he “bought us a house” tho some days he didn’t have enough $ to buy his blunt papers. Smokes weed daily and sits on the couch or drives around Mercy Dr lookin for weed. He’s a paranoid man that was sure i was cheating on him~I was not~has anger issues with women so he’s constantly calls them demeaning & derogatory terms. If that’s the kind of “man” you want, you’ve hit the jackpot. He’s 51 & will never be more than he is right now: an abusive, lying, manipulative, cruel, heartless sociopath. No amount of love or caring will change it, tho he will tell you “I ain’t changin fo no woman. I don’t kiss no [censored]...but baby, I love you & im willing to work on it” Liar. He’s pleasing in bed~But what’s w his balls?~but after a while even that is ruined by his dominating & abusive behavior. I always believed there is good in every person..until Daniel Bishop/William Cosby came into my life. Oh. For fun, ask him about his many aliases. He was kidnapped by his mom and moved him to FL and changed his name. Sure.

N
N
#nevergonnahappen
, US
Apr 24, 2018 11:55 am EDT

I've known this POS since 2001. He tried to fool me again this past fall 2017. I wanted to believe him, but luckily I didn't fall for his lying, thieving, narcissistic ways. He goes by Daniel Bishop, Danny Black, Daniel Cosby, William Kynard, Danny, Daniel, or Will. He will take everything you own, use your own kids against you, lie about everything. His whole family is the same way. This creep is a sociopathic crackhead ghetto fabulous loser. Run away. His criminal record, and prison stint includes domestic battery against me, his ex wife, and another ex gf. He has choked, punched, slapped, and even broke two of my ribs beating me up.
He will make you think you are the problem, so you beg him to stay. Trust me ladies, this one will rot in hell. If you like to be abused, lied to, do drugs, and be cheated on, he's your guy! Sorry Danny Black...I changed. You haven't changed anything, but your address. Btw, using my address for banking is fraud, and I will report it to Wells Fargo.
Stay away from me and my family. And dont have your friends calling me pretending to want something else.
Dueces mofo!

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P
3:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder tinder package

Hi team,

I have received transaction details for apple regarding purchase of a super like package from tinder dated 19th april 2017.
I did not have any account on tinder on 19th april. I surely did have an account around 4th of april but not on 19th. How could it be that when I didn't even have an account that a transaction has been made?
Please look into it and help in providing a refund for the same or an explanation!

Thanks
Prateek chauhan

Email id: [protected]@gmail.com

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R
1:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder boostboost

I purwipe right, please refund my 270provide me another booster my contact no is [protected] and email id [protected]@gmail.com. It is very very bad experience. Please resolve my problem as soon as possible otherwise I take strict againts you. It is wastage og my money. I dnt think it is good service for uses. Bad experience, so much disappointed for tinder.

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M
3:05 am EDT

Tinder unsolicited calls

Hi.

Today I received 2 phone calls from people I do not know. Both said they got my details from Tinder. I do not have an account with Tinder. I am really quite disturbed by this especially since my private number is being displayed.
I was told that people could have gotten that info from Face Book. I have not made my info public there either.

How do I go about removing and also finding out how this happened?

Thank you,
Maite Mendieta
[protected]@gmail.com

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3:36 am EDT

Tinder tinder

I cannot log into tinder. It keeps giving me the same message "opps, something went wrong. There was a problem logging into tinder, please try again." it's been doing that for days now and sometimes it comes up with the log in screen and when I press "log in with Facebook" it tells me I am already logged in. But if I'm logged in, why is it asking me to log in!?

Please help resolve this issue as a quick search online revealed a lot of people are having the same problem

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M
3:28 am EDT

Tinder snapchat username is probably used by someone else

Hello Tinder,

Yesterday, someone added me on Snapchat. Today he send me a message. I asked how he got my snapchatname because I don't even know him.
He said that I had added him on Tinder. This is very strange, because I have no Tinder. So I think that someone is using my nickname (mellbell04) of Snapchat (and I'm afraid maybe a picture of me too) or it is just by chance that this person has the same nickname. Can you please figure this out for me? Because I'm kind of freaking out.

Thanks a lot!

M. Belle

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EmmaJF
, US
Aug 21, 2017 10:48 am EDT

Hi did your issue get resolved? The same thing has happened to me.

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B
6:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder false identity

I've emailed a few times now regarding someone using my identity on Tinder, but iv still not received any acknowledgement on this problem ?...

I was hoping this was a straight forward process but it seems it's a very frustrating process .

My name Ben Jones (KE JONES & SON ) is still being used on Tinder which is very upsetting to here expecially when I'm very happily married man and father .

Please acknowledge my emails and confirm when me and my company www.jones-builders.co.uk has been taken off your membership etc .

Yours
Ben Jones

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5:27 am EDT
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Tinder fraudulent identity

Hi,
My name is benjamin jones from ke jones & son building services.

It's been brought to my attention that someone is using my name's on tinder!..

My personal details ben jones trading as ke jones & son building services in the uk, website www.jones-builders.co.uk is being used on tinder and i've been contacted by some girl on there stating iv been messaging her on tinder, which is not possible as I never been on your site?..

Please advise how I can stop this from happening asap and how it can't happen again in the future?.

It's very upsetting to receive and here that someone is using my identity!..

Regards
Ben jones
Ke jones & son.

Uk.

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M
1:16 pm EDT

Tinder tinder - fake profile

Hi,

I do not use tinder as I am happily engaged woman, however, it has been brought to my attention that someone is using my name and pictures on tinder. This has not been linked to my Facebook page as it is obviously a fake account, could you please look at investigating into this for me as I feel very uncomfortable knowing that someone is out there using my pictures and potentially messaging people as if they were me.

The name is Mary Tait, it says I am 25 (which I am not for a couple of weeks) I will attach a picture of the profile.

I look forward to hearing from yourselves regarding this matter.

Kind regards,

Mary Tait

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12:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tinder tinder

HI! I installed and signed on to tinder about 4 years ago through facebook. I have since uninstalled but didn't delete my profile. About a week ago, a friend of mine saw my picture on tinder. It was current pictures (with my daughter current age) but I have not been active on tinder at all. I immediately re installed and deleted the profile via settings. Question: how did it happen? Does facebook profile photos update into latest version of tinder or could it have been hacked? O have broken my brain trying to figger it out, as I am very embarrassed about it knowing that my profile most probably hung around cyberspace all this time.

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Tinder Customer Reviews Overview

Tinder is a popular dating app that has revolutionized the way people meet and connect with each other. The app has received a lot of positive reviews from users who have found love, friendships, and casual relationships through the platform.

One of the most significant advantages of Tinder is its user-friendly interface, which makes it easy for users to navigate and find potential matches. The app also allows users to customize their profiles and preferences, making it easier to find compatible matches.

Another positive aspect of Tinder is its large user base, which increases the chances of finding a suitable match. The app also offers a range of features, including the ability to swipe left or right on potential matches, messaging, and the option to link social media accounts.

Tinder has also received praise for its safety features, including the ability to report and block users who engage in inappropriate behavior. The app also offers a range of privacy settings, allowing users to control who can see their profile and personal information.

Overall, Tinder has received overwhelmingly positive reviews from users who have found the app to be an effective and enjoyable way to meet new people. With its user-friendly interface, large user base, and range of features, Tinder is a top choice for anyone looking to connect with others online.

Tinder In-depth Review

User Interface and Experience: Tinder offers a sleek and intuitive user interface that makes swiping through profiles a breeze. The design is clean and modern, allowing users to easily navigate the app and find potential matches. The overall experience is enjoyable and addictive, keeping users engaged and coming back for more.

Registration Process: Signing up for Tinder is quick and hassle-free. Users can create an account using their Facebook credentials or opt for a phone number verification. The process is straightforward, and within minutes, you'll be ready to start swiping and connecting with others.

Matching Algorithm: Tinder's matching algorithm is based on a simple yet effective concept of mutual interest. The app analyzes your preferences and behavior to suggest potential matches. It takes into account factors like location, age, and common interests to present you with profiles that are likely to be a good fit.

Communication Features: Tinder offers a variety of communication features to help users connect and interact with their matches. The app allows you to send messages, exchange photos, and even make video calls. Additionally, the "Super Like" feature lets you express a higher level of interest in someone, increasing your chances of making a meaningful connection.

Privacy and Security: Tinder takes privacy and security seriously. The app allows users to control their visibility and choose who can see their profile. Additionally, you can report and block users who exhibit inappropriate behavior. Tinder also ensures that your personal information is protected and not shared with third parties.

Membership Options and Pricing: Tinder offers both free and premium membership options. While the free version allows you to swipe and match with others, the premium subscription unlocks additional features like unlimited likes, passport to swipe in different locations, and the ability to see who likes you. The pricing is reasonable, and there are different subscription plans to choose from.

Mobile App Performance: The Tinder mobile app performs exceptionally well, providing a smooth and seamless experience. The app is responsive and rarely crashes or freezes. It is optimized for both iOS and Android devices, ensuring that users can enjoy the app's features without any technical glitches.

Customer Support: Tinder offers reliable customer support to assist users with any issues or concerns. They provide a comprehensive FAQ section on their website and offer email support for more specific inquiries. The response time is generally prompt, ensuring that users receive the assistance they need in a timely manner.

Success Rate and Quality of Matches: Tinder boasts a high success rate and delivers quality matches. The app's algorithm effectively filters potential matches based on your preferences, increasing the likelihood of finding compatible partners. Many users have reported finding meaningful relationships and even getting married through Tinder.

User Feedback and Ratings: Tinder has received positive feedback and high ratings from its user base. Users appreciate the app's user-friendly interface, effective matching algorithm, and the ability to connect with a diverse range of people. The app continues to evolve and improve based on user feedback, ensuring a positive experience for all.

How to file a complaint about Tinder?

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1. Log in or create an account:
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Tinder in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Tinder. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Tinder on ComplaintsBoard.com.

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