TGI Fridays
reviews and complaints

Friday's doesn't do reservations.

I have bartended for fridays for 12 years and I know that the bartender that said that was a crock of you know what. Fridays for the past decades have always donated all the bar compititions charity money to make a wish. I know longer work at fridays, but I will stick up f0r a company that took great care of me in my past. You really need to get your facts right before you post a comment like this to the world. maybe fridays should post a comment about you thats not true to ruin your life.

I work at Fridays as a Bartender for the last 3 years. The bar compitentions happen every year to help raise money and awareness for the make a wish foundation. This is has been happening since I first started with the company. Hence why they have auctions threw out the night while the bartenders put on the show. As for auctioning off the drinks... by corporate standards they're not supposed to do that they're supposed to dump them in the sink afterwards because they make a wish foundation doesn't want liquir auctioned off to help raise money. This is a yearly thing that happens every july threw septemember until that's why we also sell make a wish stars in the resturant.

Hello,
I work for the Friday's corporate offices, no, not a big whig..nothing I say is endorsed by Carlson Restaurants WW. I talk with managers of stores all across the United States. All the money that is raised during Bar "Champs" competitions is currently being donated to the Make a Wish Foundation. The managers are required to have this entered into their end of night sales reports that are reported to the corporate office. It's not a scam...the bartender's just doing his job, but isn't involved in the administrative level of what goes on in the store.
Thanks

Frozen Steak Fajita Grocery Product: Taste not bad, preparation easy, but the portion of steak provided is for a midget, a pygmy, an anorexic. They took a decent product and ruined it by being stingy with the meat. These people are brain dead.

As this used to be a good TGIF location it has gone down in cleanliness. I go there every so often and during my visit today I was disgusted. We sat down at the bar and ordered drinks and food.

Prior to the food arriving I noticed a few flies (looked like fruit flies) around the area where we were sitting. I looked around and noticed that was where they kept the fruit for drinks. It was tolerable at first, after the appetizers came we noticed what looked to be an infestation of flies. I mentioned it to the manager and he said "sorry" I said sorry? that's disgusting. he seemed not to care...

we moved to the complete other side of the bar and while we were waiting for our main course to arrive I killed a fly infront of me. that was enough...I called a different manager over and informed her, she said "sorry" and again seemed not to care.

We then relocated to the farthest booth from the bar, where once we were seated the waitress seemed annoyed that she had to serve us and the check was already in. while we waited for our food to come out we noticed more flies...

IT WAS DISGUSTING AND THE BOARD OF HEALTH SHOULD BE NOTIFIED

they charged my credit card 11.99 an i have no idea why nor did i athourize this transaction

Are you kidding me? This is ridiculous.

First of all - ten minutes to bring the drink is not his fault usually. They have to wait for the bartenders to make it. So if it takes the bartender 10 minutes to make it, the waiter has no way to bring it out any quicker.

Half an hour for food is the kitchen's fault. I noticed you didn't say he brought the food out after a half an hour and it was cold. So presumably, he didn't let it sit there, he brought it out as soon as it was ready.

I'm not sure if you've ever eaten at a Friday's before this - but the whole restaurant is about flair and having a good time. It's a family party atmosphere, they tell their servers to have fun with whatever they do. Dancing is part of having fun. When they're not at your table, nothing is wrong with dancing.

Wearing hats is part of the uniform. If you don't like it, go somewhere else. They give them the basic uniforms and tell them to add flair. You're allowed to wear hats, jewelry, piercings, pins, things like that because they want you to show off your personality.

Underlining the gratuity with a smiley face was for you to know that you already tipped and that you didn't have to tip anymore on top of that. There were times when my gratuity was $40 and someone didn't see that, and they tipped $40 on top of that. So you should thank the server for underlining the gratuity in order to make sure you didn't tip more than you wanted to.

What a complainer. Sounds like you need a more boring, robotic restaurant to fit your tastes.

Honestly? Five whole minutes?! Wow, you could have spent that extra time fixing your hair couldn't you? People like you are unbelievable. Just don't go to dinner.

Oh Nick, if the restaurant is supposed to charge extra he would not get into trouble.

its corperate complaining only gets your bartender fired for 49 cents... can you sleep with that well. only doing our job corperate tells us charge .49 cents as dumb as it sounds thats how it is.. corp looks at this stuff and check it out i hope your happy you potentially got the bartender in trouble...

i will not buy these anymore..the 1st one didnt have the tortillas in the box! i figure, ok maybe a mistake...buy another and AGAIN the damn tortillas were NOT in the BOX!

I had the same issue. Three small tortillas--much smaller than the ones in the restaurant-- 2 - 5 inch diameter ones and 1 - 4 inch diameter one, and four pieces of meat, one of which was fatty.

No it is the store bought frozen bag from Grocery Stores $9.99 for what ? a handful of meat and a huge portion of Vegetables . It should be called Veggie Fajitas with a side of Meat.

You get that at about all restaurants these days the portions shrink yet the price goes up.

I agree! piss poor portions!

I went and friends to a restaurant TGI Fridays in Riyadh Saudi Arabia was not good service and not a defect in the waiter, but because the restaurant by a few waiters This waiter was good with us despite the pressures of work, but he was trying to satisfy our needs and with taking some time was not-service as we believe please attention litany Restaurants Saudi Arabia and I hope to increase the number of waiters in particular

The managers in TGI Riyadh Euro markets were not interested in us at all and were eating on the other side and we regret happening waiter alone is not enough to serve more than 20 people at one time and did not see one of the managers, but when we finished and this was different from the-good experiences in the past? Wanted to give us a discount, but we refused

"You're right! The hostess should have gone up to people who were eating, and kicked them out!

Is that what you want?"

Excellent point. this reminds me of how little people actually know about the inner-workings and functionality of a restaurant on a day-to-day basis. Unfortunately, it is these same people who decide to leave a three dollar tip with a $150 check because either (1)they did not bring enough money to tip appropriately, (2) have no idea how to do percentages, seeing as how graduating high school would be comparable to a once-in-a-lifetime miracle, (3) think that servers get paid a luxuriant and copious hourly rate rather than the $2.13/hr rate (meant only to balance out earnings for tax purposes, leaving them with a zero dollar check), or (4) blame any negative aspect of thier dining experience on the server so as to justify their tip (or lack of one). People like this are the ones who find that food tastes better in a booth rather than at a table, don't understand that it is a violation of fire safety code in most areas to seat someone (wheelchairs and high-chairs included) at the end of a table, and don't consider the fact that they were seated in a specific area of the restaurant so that they would speedy and efficient service from the server assigned to that section. There are reasons why people are taken to certain tables, but since this man's friend fought in the war, the regulations for operating an efficient restaurant don't apply here (even though both losing an extremity while in the military and failing to understand the logic of this situation were the unfortunate direct results of voluntary actions)

"I agree. Sounds like you were violating ABC / BATF laws by ordering drinks for someone without an ID.
Judging by your grammar and your inability to conjugate verbs, I'd say
that you are the kind of person 99% of food service workers detest.
You know who you are."

That is exactly right, i especially like the part where this ### had to leave to get money to pay for drinks. Sounds to me like he wasn't planning on paying for them in the first place. As for the reason he protested having to pay for his drinks, I can almost guarantee you that the waitress was moving the drinks toward the middle of the table so as to prevent the aforementioned ### from spilling his grown-up drink(s) like a little child. He sounds like the type of person who goes everywhere expecting something for nothing as reparations for 400+ years of racial injustice to his ancestors. I am not racist by any means, but it is highly irritating when your job and pay depend on how well you impress a customer that enters the restaurant with a similar attitude, demanding every possible service and luxury only to scoff at the notion of paying or financially compensating restaurant employees for such services and products.

BS. Total BS. Don't get mad at someone for not wanting to help you break the law.

Do you really think they didn't see right through what you were doing? Please. Grow up.

I agree. Sounds like you were violating ABC / BATF laws by ordering drinks for someone without an ID.
Judging by your grammar and your inability to conjugate verbs, I'd say
that you are the kind of person 99% of food service workers detest.
You know who you are.

I repeat AGAIN don't act like the victim!

I understand your concern and have seen this MANY times before. DON'T buy drinks for other people and you won't be treated this way!

I'm the server this complaint is about! Let me please explain, this table of woman came in, sat down and were given excellent service by me. Just three old grumpy ladies who Demanded to be on seperate checks so they could use multiple coupons at one table, coupons that said one per party per table. I do round up and down on change, but I also inform and confirm its ok with guest paying. Just as I did with these oh so lovely ladies, Obviously someone wasnt listening.I'm replying to this post years later because I stumbled upon it while searching recipes similar to some at Fridays. I've been in the industry for 9 years, I've been manager, server and trainer all at the same time. I am a damn good server! Plus you try working at TGI Fridays and serving people like you! You come in with your coupons, chat for hours in a booth and leave a dollar or two since your bill was sooooo cheap. Despite whether its due to the three coupons you used after ### enough. Then you actually take the time to get online and write this ridiculous "review"! I would love to come see you where you work and complain about you, maybe you will lose your job like some servers so when they get complaints by ### like you.

I used to work for TGI Fridays in Naples, FL back in 1995 through to 1998. It is common practice for a server to round up change to the nearest dollar so you're not getting a pocketful of change for your trip out the door. If anything, you're getting 15 cents back EXTRA! Think about it...$4.85 change and the server is giving you $5.00? That's 15 cents out of the server's pocket. So my question is...what's the problem?

Stealing a customers money whether it's 98 cents, or a nickel is theft. The money does not rightfully belong to the server or business. Why should the patron be bullied and ridiculed by the posters who get thrills responding hatefully to a legitimate complaint. I too had this shocking experience at a restaurant called Morels French Steak House, 189 the Grove drive, in Los Angeles. The attitude of the waitress was arrogant, sarcastic and ridiculing when she said they don't return the patrons change. Mine was eighty cents . If this line of thinking is so correct, and praised by the dunces here, why then don't the employers short the wait staffs paychecks and round all cents down to the whole dollar. Or go to your banks to cash checks with cents, and let the bank keep your change. All day long from the Starbucks coffee with change coming, to grocery stores, dry cleaners, gas stations, conveince stores, ect. just tell them keep the change if you promote and support this policy. For an establisment to covertely short change the parton is blatently unlawful, criminal, and can be prosecuted as a misdemeanor. I protested, spoke to a manger, and have never returned. Next time call the police and file a theft complaint.

I have a solution: don't go out to eat if you're going to be a pain.

First of all, splitting checks is ONE of the most unnecessary, annoying things you could have your server do, especially if you're all paying cash. Aw, what's wrong? Can't do the math? Seriously, it's not that hard.

Secondly, in case you've forgotten, servers aren't slaves. They are there to perform a service to guests, and in return you are SUPPOSED to pay for that service. For some people they are there to pay the mortgage or pay for school. It's called a tip, every hear of one? Normally you're supposed to tip more than three percent.

And third, it must be nice that out of all of the things you could have complained about, you chose 15 cents. Maybe you should open your eyes and take a look at what other people have to complain about, and I assure you, it's exponentially more devastating than your "financial loss." You think 15 cents is bad? Some people have lost their homes for crying out loud!

P.S. I'm sure if you look underneath your couch cushions, all of your problems will be solved. Goodnight and good luck.

The fifteen cents probably just fell out of the book and into her apron. I don't know what you could have done with 15 cents that would make you so fired up to write this complaint...you couldn't even buy half a gum ball or 1/3 of a phone call with 15 cents. If you really wanted it so badly, you probably could have found it by searching on the ground for 30 seconds. People usually toss pennies into fountains.

Why didn't you just tell the server that she shorted you? She probably didn't mean to-seriously, who would steal 15 cents? I am a server and many times I make change for a table and then slip the book into my apron. The 15 cents very well may have been in the book but fell back into her apron when she took it out to give to you. The easiest way to have gone about this was to talk to the server about it and then she could've given you the 15 cents. See? No problem! My advise to you: Get a job in the food service industry!

You're complaining about $.15? Are you serious? I wouldn't even want you back in my restaurant. Trust me, you're doing them a favor -- craziness.

Next time you go to a TGI Fridays, look at the back page of the menu. On the bottom is CLEARLY states that "On a party of 8 or more an 18% gratuity is added"

Being a server myself, I do not like to add gratuity to a check. I am confident in my abilities where I usually get more than 20%

One thing that some people need to realize is that servers depend on their tips to survive. Having a guest say "Thank You" and then hand you a $5 tip on a $90 check does not pay my rent, or provide food and clothing for my kids.

If you can not afford to go out to eat to be waited on by a server AND tip your server AT LEAST 15-20%. Go to McDonalds, Burger King, and Wendy's and order from their Value Menus!

Gratuity is added whether you have seperate checks or not, no matter what restaurant you eat at. Typically gratuity is added for more than 8 people. And what most people do not understand is that it is not the servers fault if the food takes an hour, the servers dont run back and cook your food, they just take your order and punch it in. So you are punishing your server for something that is the fault of the cook. I have worked in food service for many years and I see people like this all of the time. They come in with large groups thinking that it is easy for everyone's check to be seperate. I understand the guest is "always right" but when you come in with a larger party, give your server some slack. They are one person, you are 9 people all wanting different things on seperate tickets. I am sure you have no idea how their computer even works, most restaurants you have to put the whole order in and then go back in and seperate it out. And what is even more irritating, I am sure you dont work anywhere where you make mistakes or your guests have had to wait. Target, where the merchandise is always in the wrong spot? Kohls where clothing is always laying all over the floor? Albertsons where "3 or more is a crowd" but there are 5 people in line and no one calls for back up cashiers? Old Navy where you are no longer to exchange things without a reciept? A bank where you have to take more than 3 checks inside when you have 3 sleeping children in the car? But although most of these inconveniences are not the fault of just one cashier or sales person, these people make minimum wage and dont rely on tips so we go and complain to management. Servers rely on tips to pay their bills and gas to drive to work to serve people like you who have no idea how much it means to get stiffed on a 9 top table when it was the cooks fault that your food took an hour. Next time you dont want to wait an hour or tip with 9 people, go to McDonalds!

wow, he must be a manager. good PR but bad for return costomers. DUDE! lol

P.S. The boneless wings come pre-breaded and always have. If you don't like breading on your wings, order traditional-style wings which do not come with breading. Additionally, if you consider the area in which you dined (New York City), you will realize that menu prices are approximately 30% more than the national average. Such menu price variations are determined by the individual store after factoring employee pay (or lack therof), location, taxes, wholesale cost for food/alcohol products, and operational costs (i.e. lease/rent, and utilities such as gas, water, sewage, and electricity.
Also, if your chief complaint is about the food, why title your blog "bad service"?

You get what you pay for dude. The mashed potatoes are preseasoned and come in a bag that is opened and mixed with a little more than a 1/2 cup of cheese once rethermalized (heated up in hot water). The reason for the scoop shape is to allow the managers and cooks greater control over portion size and food costs, which inturn allow the prices to remain constant over a period of time. As for the bacon wrapped shrimp, these are pre-wrapped with the tails on and cooked as one piece on the grill. A majority of people prefer their bacon crispy, so unless otherwise specified, it is actually supposed to come crispy, ensuring that the shrimp on the inside are thoroughly cooked. The "$7.50" martinis more than likely did not include the alcohol sales tax (which is actually higher in restaurants than in stores). Concerning the steaks, only the flat iron steak (8 oz) is basted in JD glaze, but both steaks should have been lightly seasoned. The peitite sirloin is meant to be a smaller portion size at a more affordable price (requiring a lower grade steak such as an aged sirloin tip). The sad fact is that while BOH (back of house/kitchen) work is more labor intesive and stressful than any other non-degreed profession, the cooks who endure such labor for sometimes 14-16 hrs a day only earn $7-10 dollars per hour (usually less depending on ethnicity--How pathetic?), so I say again, you get what you pay for.

Unfortunately, I have had to learn first-hand how physically and mentally taxing (not to mention underappreciated and undercompensated) this position can be while earning a degree in a town where 25, 000 other students (who only work for spending money) are seeking jobs. At less than $10 per hour, I perform the tasks of 2-3 employees in sweltering heat for up to 16 hours in a day, getting off of work at 2-3 am just to finance my housing, education, and bills. It is the only job available in this town, and even though I wish to one day leave all of my restaurant experience behind to work in my chosen field, the low pay and long hours only allow me 4-5 hours of sleep per night before school the next day. I have found that the work is so taxing, that when I am not working, I am too exhausted to study or play music (which is relative to my intended major as a recording industry production and technology engineering specialist). The saddest part is that while I can't even get enough hours or pay to live any better than paycheck to paycheck eating ramen noodles in my roach-infested apartment, you are online writing off the TGIF chain altogether because your luxury of a steak dinner and martinis was not seasoned as well as your spoiled mind might hope it to be. I apologize on behalf of all TGI Friday's for the menu prices, but they do serve to provide what little money does come on each of my paychecks. I wish I had the luxury of complaining about steak dinners, but instead I have to cook your steak dinners exactly the way I'm told to in order to persue my passion in hopes that one day, I might make it out of this ### job where no matter how hard I try, nothing is ever good enough for anybody much less deserving of decent pay.

Next time you order a steak and martinis, ask for extra seasoning even if it's on the side before you think about never coming in again.

You're an idiot.

Did you seriously think they were going to give you all the points for forwarding an email? Come on, that's common sense.

Guess you can't get very far trying to get something for nothing. Get over it.