Telkom SA SOCrefund for the product that I never received

I have placed an order on the 21st January 2017 for Hauwei P9 lite from Telkom mobile 10213, which was never delivered to me, they deducted from my account R199. I have called Telkom since February cancelling and requesting my refund which I haven't got anywhere. please assist me, I am really tired of being put from pillar to post. can I just have my money back, please!

Apr 28, 2017

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