Telkom SA SOC — Fault not fixed after 30 days
FAULT: 298CRK070417 - ADSL line not working, was logged on the 7th April 2017. After numerous calls to telkom, a Technician phoned and made an appointment with me. I can unfortunately not remember the tech's name. I arrange with my work to be at home, nobody pitched. It is a month later, i have spent about R3000 on mobile data ( I bought bundles and this is not out of bundle rates - i am bought R3000 worth of Afrihost mobile bundles) nothing has happened so far. Not a phone call, nothing. I complained via Twitter and all i get are generic answer about a supervisor will phone me and so on. I am extremely frustrated and irritated with the whole situation.
Please assist me...
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