Telkom SA SOCblack friday stock issue

I applied for the Black Firday Samsung A8 which was approved, last week Tuesday the debit order went off. Friday I received a call and was informed that there is no stock of the A8 anymore and they can offer me a A6+. The A6+ as I was told by 3 telkom employees now that has phoned me since Friday does support fast charging. I asked them to send me the spec sheet on mail to confirm that it in fact does have fast charging as well as an IP68 rating. No one has to date sent me any spec sheet in mail. I will not settle for a phone that is worse than the one I applied and have already paid for. You had no trouble debuting my account but now when you need to supply me with a product that I am already paying for you have a thousand excuses and wNt to pawn a lower spec phone off on me. My contract is in full swing, if you cannot deliver then pay me the 2 year cancellation fee, as this is what I would have had to do if I cancelled and then I'll be on my way. If not then supply me my A8 or better as I will not settle for less because you messed up. It's not my fault, I paid my debit without any issues, now do your part. It's been more than a week since the debit order was taken and still nothing. How long do you think you can keep me tagging along? Paying for something you don't receive, that's theft. I'm waiting for your call and my phone

Dec 05, 2018

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