Telkom SA SOC / billing query

Centurion, South Africa

My service got disconnected because of the incorrect reference number used for the payment, but never the less I emailed telkom proof of payment.
Payment was made to Telkom on the 31 December 2016,

My services got disconnected both Telkom router and my Iphone even though payment paid and they received proof of payment.

Everytime i phone |Telkom I am being told that payment will be allocated to my account, since the 31 December 2016 and today is the 01 Feb 2017.

Telkom ref : [protected]

Feb 1, 2017

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