SUBMIT A COMPLAINT / Broken basket

United States
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I have ordered a basket from as a present and order arrived pretty fast. But unfortunately basket was broken. When I noticed that delivery guy was already gone. So I contacted Teleflora and asked for a replacement, but they refused and said that was impossible. I asked for the reason, but they didn't explain anything and told me to read their policies.
I had to rush to the closest market and buy another basket! I wasn't happy about my purchase and of course wasn't satisfied with how I was treated.
I'm only glad that flowers were ok.
I will never use this flower delivery service again!

May 12, 2017

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