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TD Bank Customer Service / telephone service

1 United States

I called the [protected] line this morning to pay my mortgage. I waited 14 minutes and 46 seconds until the first real person answered the phone. The lady was very pleasant, but she needed to transfer me to the Mortgage Dept. which she did. I waited another 16 minutes before I hung up. I called back during my lunch hour the mortgage number that I was given [protected] had I had the opportunity to wait 21 minutes and 26 seconds before anyone answered the phone. I have got to believe that this wait time can reduced significantly.

Jan 15, 2016

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