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Super 8 Worldwideunauthorized credit card charges, condition of the room

we rented a room at Super 8 Motel on 11/21 checked - in and check - out on 11/22
3805 Hwy 97, OR 97601
the bed spread had stains on it. the bathroom sink drained slow, trash under the beds as well as a laptop from prior guest. Towel rack fell off wall.
also we were charge and extra $200.00. When I called about it she stated because of smoking in the room. I told her that is what we ask for and she stated all our rooms are not smoking rooms. I told her the clerk when we checked in asked if we wanted nonsmoking or smoking. There even were ash trays in the room. We were Not told that we will be charged $200 if we did smoke in that room. My husband only did once and he smoke with his head out the window. When we told them about the conditions of the room and problems she didn't care. When I gave her the laptop we found under the bed she said she knew who it belong too. This was out 2nd time staying at this Motel. We will Not be staying there again.

Ei
Dec 11, 2018

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