Suntrust Banks — online bill pay for my mortgage
Suntrust website will not recognize any of my information. I can't log in. Customer service doesn't get me what I need. All I want to do is pay my mortgage. Why is that so difficult? This is about the worse customer service I have ever experienced. Today is 12/10/2018. It's now 12:30 pm. Started this process at about 11:50 am. IF this can't be resolved soon, I'm going to go onto Twitter and tell everyone to steer clear of Suntrust. This incompetence is inexcusable.
More Suntrust Banks Complaints & Reviews
- Suntrust - overdraft fees 
- SunTrustBank - unauthorized bank charge! 
- SunTrustBank - closed checking account (what a joke) 
- Sunlife Financial Trust Inc - fraudulent lottery winnings 
- Suntrust - not to be trusted - horrible customer service 
- Suntrust - branch sales tactics
- Suntrust Banks - home equity line
- Suntrust Infosys - bad employee 
- SunTrust NMB - banking 
- Suntrust Bank - none delivery of check and lack of service to resolve.