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Suntrust Banksonline bill pay for my mortgage

Suntrust website will not recognize any of my information. I can't log in. Customer service doesn't get me what I need. All I want to do is pay my mortgage. Why is that so difficult? This is about the worse customer service I have ever experienced. Today is 12/10/2018. It's now 12:30 pm. Started this process at about 11:50 am. IF this can't be resolved soon, I'm going to go onto Twitter and tell everyone to steer clear of Suntrust. This incompetence is inexcusable.

Br
Dec 10, 2018

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