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Suburban Propane / Pyrofax

Posted: Feb 26, 2014 by    


Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
Suburban Propane
Vermont, Illinois
United States
Do not get your propane from Suburban/Pyrofax in Vermont. They are sneaky and unreliable. They overcharge, jack prices up without notice, fill you up when you didn't ask and forget to come fill you up when you did ask them to. They wouldn't come out and disconnect my broken propane hot water heater, or look to see what was wrong with it unless I paid for that and a fuel delivery upfront, even though I didn't need a fuel delivery at that time. I went with no hot water for over a week. I have a friend in the energy audit business and he has to deal with fuel companies and customers changing their energy in their homes all the time. And he says Suburban is terrible and recommends everyone who has them switch from them, because they are so shady. This spring I will get rid of propane in my home all together. Going to get a pellet stove for heat and electric for cooking. Got the propane hot water switched to electric already. Never going to get *ucked up the *ss by Suburban or any propane company taking advantage again.
Complaint comments Comments (1) Complaint country United States Complaint category Utility Services


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A  14th of May, 2014 by    0 Votes
Dear Fed Up In Vermont,

ME TOO!! I own a little bar, Blue Flame filled my tank @ $2.15 gal. Next day Suburban came to my house and charged me $5.46 gal.!! We called and complained and they brought it down to $4.09 but still!! So I told them to come get the tank this summer and don't come back again! I'm going with Blue Flame. Come to find out the Attorney General is looking into some of these companies here so you might want to call them and complain about price gouging, I am.

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Suburban Propane Logo Suburban Propane
Customer Care Service
One Suburban Plaza
240 Route 10 West
P.O. Box 206

New Jersey
United States - 07981-0206
+1 973 503 XXXX
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