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Oklahoma Natural Gas

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Customer Service

1800 664 5463 (Customer Service)
+1 800 458 4251 (Emergency Service Only)
P.O. Box 219296
Kansas City, Missouri
United States - 64121-9296
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM
SatClosed
SunClosed

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Complaints & Reviews

Oct 19, 2020

Oklahoma Natural Gas — Service

I scheduled an appointment to get my gas transferred from a different house on friday. They said the quickest...

Sep 24, 2020

Oklahoma Natural Gas — Covid 19

My name is Elizabeth and other fairy I live at 304 South Birch Luther Oklahoma 73054. I was I'm...

Jul 07, 2020

Oklahoma Natural Gas — Poor customer service. Unethical business practices

Due to a prolonged COVID related furlough I fell behind on my gas bill. The company cut off my gas by coming...

Jul 03, 2020

Oklahoma Natural Gas — Cut off notice

Hello, Paid already the past due and trying to make online arrangement which o can make it on phone call the...

Jun 29, 2020

Oklahoma Natural Gas — Billing

Our family has filed multiple disputes against Oklahoma Natural Gas Company in Oklahoma City, Oklahoma with...

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Oklahoma Natural GasReckless driver in shawnee oklahoma

On february 7 at approximately 7:35 I was on the corner of airport road and kickapoo spur when a driver ran a red light and would have hit me if I hadn't noticed him not stopping. He ended up stopping at the domino on the corner afterwords and parked in the back he also had a small excavator or heavy machinery on a trailer being pulled behind the truck.

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    Nov 25, 2019

    Oklahoma Natural Gas — Service no show

    We Farangis Rajabi and Marc Rajabi would like to report the OG&E company. The customer service i...

    Oklahoma Natural GasCompany timeline for research of information

    So I moved into a new home on 10/11/19, I was told that I would need to send in my ID, SSN card, lease agreement and contact information to prove that I was not the prior tenant who had an old bill at the address. Well I sent in the information over the weekend yet they still have not completed their research. I wonder how long it truly takes to review someone's information and compare it to another's in order to clear them from being affiliated with one another. Paid the money needed to have it turned on, yet it will not be turned on until they complete their research. Thank God it isn't freezing yet, however over the weekend it did get a little chilly. I have a 17 and a 7 year old living in the home, the teen will be fine but if my grandbaby gets sick I will be on this company like white on rice.

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      Oklahoma Natural GasDriver

      Today around 8 o'clock pm, I was driving down the highway when the truck number "60425" almost hit me twice. I was in the ongoing ramp to the highway he was in the next lane over in the right. As I got ahead of him he tried to run me off the road. As he was trying to do that he flipped me off and proceeded to follow right behind me almost hitting me.

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        Oklahoma Natural GasGas

        Called their emergency line because it looked like the shutoff of my meter was rusted stuck. I was going to have some work done in the coming days and wanted to make sure the valve was working in case I needed to have it shut off. They accused my of tampering with the meter, threatened me with a hundred dollar fine, and then the gasholes came and took the meter for 4 days, leaving me without gas. Had to call to have it returned.

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          Oklahoma Natural GasOklahoma natural gas

          I am on the average monthly plan and I paid my bill for the month... And the next day ong comes and cuts my gas off... Then they tell me that I have to pay 168$. To be restore with my service... And also told my husband that they have not talk to anyone. About them coming out to turn my service back on... So when did they start this b.S. That I have to call and confirm that they should cut my service back on... What the hell... They are sooo unprofessional... And. Ong treats people this way because these utility companies have no competition... Either you pay I get treated unfair. Or you dont have any service... I hate. This whole situation... And my service is still off

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            Oklahoma Natural GasOng driver of vehicle 71750 - tulsa oklahoma

            On Tuesday May 6 at approximately 5:00 pm central time the drive of the truck number 71750 did not stop and was driving recklessly.
            I was driving south on 73rd E. Ave in Tulsa OK. The ONG driver was heading west on 4th and at the stop light at that intersection, I had the green light. He was turning right on red (and was suppose to stop) but he did not stop - If I had not stopped, he would have hit me. This is reckless driving. He was meeting two other ONG trucks in the 500 block of 73rd E. Ave.

            After he turned right as was behind me, he was on my bumper and did not let up. The speed limit on that street is 30 mph. He also did a U turn in the middle of 73rd E. Ave rather than going to the next street and turning around.

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              Oct 18, 2018

              Oklahoma Natural Gas — Customer service

              I had to change the number for them to call before they connect well they called the other one and when I...

              Oct 11, 2018

              Oklahoma Natural Gas — Poor customer service ever

              I called ONG around 12:00 today 10/11/18. I explained to the first person I talked to that my pilot light to...

              Jul 03, 2018

              Oklahoma Natural Gas — Shut off service to a current paid up account

              Ong shut off gas to neighborhood because a backhoe cut a pipe. Ok That is fine. I have a house for sale. It'...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Oklahoma Natural Gas — Getting ripped off

              When you pay online every month and then summer comes around and your not useing much gas, they return your...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Oklahoma Natural Gas — Billing and customer service

              Oklahoma Natural Gas sucks. They don't process your payments and they lie to you on the phone. Refuse to...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Oklahoma Natural Gas — Scam

              I moved to Arkansas for six months and had a renter in my house for a couple of months. I am moving back to...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Oklahoma Natural Gas — Customer service

              On Wednesday the 25th of November, 2009 I was scheduled for ONG to turn on my gas service. We disconnect i...

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved
              Oklahoma Natural Gas — Ong rulthles-corrupt

              On 9-3-09 I noticed I did not have any hot water and when I went to my front door I found a ONG Cut-Off...

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