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Posted: Mar 20, 2017 by    

Delivery time

Complaint Rating:  0 % with 0 votes
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Contact information:
Toronto, Ontario
We were told an item is available in stock if we order the same day. We ordered an hour after but the next day we were told it will be available a month later (March 4th). We did not receive the product until then so we called. They said the date has been changed to March 21st. We then called another time close to this date. This time they said it will take more than April 6th!!! The worst part is that they have already charged our credit card for $2K and do not feel responsible for the interest. They are not willing to do anything but just only to say sorry over then phone.

The people who take the phone calls are very rude.

VERY DISSAPOINTED with the customer service.
Complaint comments Comments (0) Complaint country Canada Complaint category Furniture

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Structube Logo Structube
Customer Care Service
6000 Route Transcanadienne
Canada - H4T1X9
+1 877 721 XXXX
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