Straight Talk Wireless review: didnt transfer old #to new phone ( 1 comment)

Me & my husband, Jon&Cheryl Ellis, have purchased 4 cell phones for our metal roofing business We had the cell phone 1 week&4 days my husband was up on roof and his phone fell out of his pouch & hit the slab.The phone still worked but the screen was damaged&you could not see any numbers or till who was calling, we returned the phone back to Walmart & got a new one with no problems.I Got home& called Straight talk to activate the new phone.I told customer service lady it was very important that the telephone number stay the same because we just had a 1000 business cards made & that number was the first & main number for point of contact I was on the telephone for over 2 hrs. I asked her 4 different times if the number was the same she assured me it was the same number.Well after i hung up 2 hrs. later i dial my phone and the number was not the same so now I'm out 100.00 on business cards that I cant use & I had to have new cards made that was anther 100.00 & I called back twice to talk to someone to straighten out my problem & I Ask for them to at least give me 1 free month of service and I was told that it was the girls fault that and they would talk to supervisor and i was put on hold & no took care of me I finally hung up after 45 minutes of bad elevator music I want some kind of reimbursement for the money I'm out.