Steak 'n Shake Enterprises / service.

Indianapolis, IN, United States

I was at the steak and shake restaurant at 3810 west Washington st today 5-15 at around 4:00 pm. There was only myself and my party and one other table was full, nobody else was in the restaurant at this time. My party and I were seated then the server left and didn't return for 10 minutes to take our drink order, then it took almost 30 minutes to get our food because all I saw was people standing around talking instead of working. Before we received our food I went ahead and order milkshakes so they would already be added to my bill. After we ate it took 20 minutes to get our milkshakes because all the people who came in after us all got their stuff first while we were waiting at the front counter for our stuff. We kept being told they are working on your milkshake. I will not be returning to that restaurant. The service was horrible.

May 15, 2017

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