Steak 'n Shake Enterprises / iam complaining about hand soap in the ladies restroom.
My family and i were waiting to be seated on 8/11/18. My mother and i wanted to wash our hands before being seated. We got in restroom and got our hands wet with water and push for soap well no soap. We walked out and i told the busser that seated us theres no hand soap in the restroom he said ok i will get it. We ordered so i told the waitress the same thing she said ok ill get it still no one made the attempt to do so. Time went by so i walked up to the register and the lady up there was a manager told her the same thing she says ok i will get someone to do it. So our food arrived we ate then i went to bathroom to check no soap. Yes i was mad. And why i watched 3 of there waitress go in the restroom and knowing there is no soap and also watched them serve drinks and food to paying customers with dirty hands. Come on its unsanitary and disgusting that i had to watch all of this and i was being a loyal paying customer to tell them about the soap. I was in the restaurant for 45 mins and it takes 2 mins to put soap in. By the time i left i was very unhappy so i asked to talk to the manager and guess what it was the same lady at the register. So i told her how i felt and all she could say was i told 2 people to do it. Really you the manager could have done it. The one thing that bothered me the most is i watched 3 employees woman go in the restroom knowing there was no soap and watched them serve customers drinks and food with dirty hands. Point blank disgusting. I will never eat and yes i will tell my family and friends to never eat there.the steak and shake on coldwater road fortwayne indiana
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