Stater Bros Markets / rude customer service

Yucaipa, CA, United States

Good morning, I usually am not a consumer to complain but my experience at Stater Bros Store #23 in Yucaipa was upsetting. I went in with my toddler for fruits and random groceries. In all I had 6 items so I proceeded to the fast lane check out that had its light turned on. I had a few staff members look at me directly without telling me to move to a different lane cause it was actually a closed lane. I had to ask if it was open. Only then was I directed to lane #4. No sorry. Then when I get to the new lane, I said "good morning" to the clerk, with the response, as she was switching over her register to someone else. Also an unfriendly clerk. I said thank you when she had back my change, no welcome/no greeting from anyone. They were busy talking amongst each other. Rude customer service I hope the staff can change.

Jun 26, 2017

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