After reading the complaint of Aparna Goyal of Baghpet, I was enthused to write about my frustration with S.B.I. Vasant Vihar, New Delhi Branch.
I was living in Vasant Vihar and in Mumbai but later became an NRI (resident in USA). I have continued my Savings and PPF accounts with this Branch of SBI, since the last many years.
I am a Central Govt. pensioner. This pension is also disbursed by this very Branch on behalf of the Central Govt. The amount of my pension is credited by them to my Savings a/c with that Branch, every month. The amount of monthly pension quite often varies due to increase by Govt. of the dearness allowance etc.
The Bank has never ever informed me of the amount of monthly pension credited to my account. I do not therefore know the exact amount of pension and interest that was credited to my Savings Account. I have to file Income Tax Return based on the amount of pension received during a financial year; and also interest earned on my Savings a/c during that year.
Earlier, whenever I visited India, I used to personally collect these certificates. I am now 84 years old, my visits to India, besides being expensive, are also not physically possible, due to my age and ill health.
The last date for filing the Income Tax Return for the year 2006-07 is already over. I have been sending email after email to the Chief Manager of Vasant Vihar Branch of State Bank of India to send to me by post, their Certificate stating the amount of pension that was credited by them to my Savings a/c during 2006-07 and another Certificate of the amount of interest that was credited on the balances in my savings account during 2006-07. There is no response despite several reminders.
Could you or anybody else please help me.