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1 5 2 3 Customer Support Above Average
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50% of 2 complaints were resolved resolves 50% of negative reviews, earning a moderate customer service rating. Addressing half of complaints leaves room for dissatisfaction and reputational damage. should improve complaint resolution, invest in resources, and train staff for better success.
50% of 2 complaints were resolved
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6:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more Courier parcel

I'm very disappointed with the service (Airlink cargo agency).Is this a joke or what the people who purchase something to send his family and you guys making fool,very bad service,this is not the way for a successful business.

I have parcel my courior from Makkah to allahabad India on 26 April 2023 but now online status showing it is in Delhi from last month.

If you guys have any shame plz send my courior as soon as possible.THANK YOU

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1:51 am EDT
The complaint has been investigated and resolved to the customer’s satisfaction.
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I have airwaybill from airlink courier services from uk, but mr denis doku stanly said I must pay usd 1100. I dont have money so I transfer 3 million idr for that, coz he said its ok. now, my mom is ill and I need my money return 3 million idr. please... I need my 3 million idr now. I stay at jakarta indonesia. [protected] please sir return my 3 million idr. thank you

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