Sprint / customer service.
Tonight I talked to 5 different customer service representatives. When asked to speak to a manager. I was either hung up on or out on hold for 20 minutes plus at a time. Leaving myself having to call back. All together I was on hold for well over 2.5 hours before speaking with a manager on the phone!!! Unbelievable!! 3 hours after my call had ended. They still could not get me a proof of purchase!! Completely pathetic. Not only did I waste my time for 3 hours trying to get a hold of someone to help me, but after being a customer for sprint for well over 10 years with 4+ loner on my account m, I have discontinued my account and I have moved over to t-mobile. (this is the reason I left sprint a month ago) horrible horrible customer service!!
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