The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Sprint / customer service.

1 Seekonk, MA, United States Review updated:
Contact information:

Tonight I talked to 5 different customer service representatives. When asked to speak to a manager. I was either hung up on or out on hold for 20 minutes plus at a time. Leaving myself having to call back. All together I was on hold for well over 2.5 hours before speaking with a manager on the phone!!! Unbelievable!! 3 hours after my call had ended. They still could not get me a proof of purchase!! Completely pathetic. Not only did I waste my time for 3 hours trying to get a hold of someone to help me, but after being a customer for sprint for well over 10 years with 4+ loner on my account m, I have discontinued my account and I have moved over to t-mobile. (this is the reason I left sprint a month ago) horrible horrible customer service!!

Sa
Oct 12, 2017
Sort by: UpDate | Rating

Comments

  • 9w
      12th of Oct, 2017
    0 Votes

    sprint is as bad as at&t they don't care at all about there customers
    sprint is in financial problems and has been for years despite there claims of being "up with others " they are not
    T-Mobile been reported for sometime rumour perhaps that theres talks to merge with sprint or something like that or visa versa

  • An
      13th of Oct, 2017
    0 Votes

    I have been with sprint for 8 years and I kept holding out thinking that they would get better but nothing has happened so I finally decided to pay off my 2 phones and was told they will be unlocked but guess what... I had to wait 72 hours until they got around to it NEVER, NEVER DO BUSINESS WITH SPRINT yes they are merging with t mobile GOD HELP WITH THAT MIX UP FORM HELL

Post your comment