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Sprint / billing

1 United States Review updated:
Contact information:

I was a sprint customer for more than 20 years and recently switched carriers due to customer services issues. I returned my phone to a local sprint store and was told my balance was zero. Fast forward 2 months I receive a letter from a debt collection agency for over 400$. I was given 2 different reasons for the bill. Why was I never sent a bill to my home address or email both which sprint has. It seems I am being punished for cancelling my service with sprint. Sprint has damaged my flawless credit record by doing this. I would like to speak to someone about this. [protected] my name is scott haydel

Sc
Dec 26, 2017
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Comments

  • 9w
      26th of Dec, 2017
    0 Votes

    only legal reason they could have is that your contract wasn't up
    I would file a complaint with the better business bureau online
    note who you spoke to and when ( date/ time etc...)
    would also dispute this with this agency after money
    you are able to challenge this

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