Spirit Airlines is one I would never recommend to anyone. I purchased tictects with them thinking yes, I got a good deal on flights. By the time Spirit brung me and my boyfriend to reality its a done deal. We will never fly on this airline ever again. I would rather pay the extra money, because in the long run you get what you pay for.
The flight attendents were rude. They continued to yell at everyone on the plan...sit down, hurry to your seats, sit down, hurry to your seats. That went on for approximately 5 minutes. When we reached our destination, it happened again...sit down; and this time she yelled it. I thought this is what we paid for.
They managed to lose our bags. I thought they would reimburse me for something, because the purpose for our flight was to attend a wedding. Needless to say, we didnt make the wedding. We had no clothes nor did we have toothpaste. I took for granted that Spirit Airlines knew what they were doing; like the other Airlines. It was a terrible experience. They had our luggage for 2 days, because it was the weekend. Our hands were tied. We would have gladly purchased more, but we was going to Las Vegas on Monday to do our own thing...elope.
Back to their customer service it really is TERRIBLE. Our flight out of Laguardia was cancelled; and no one called nor emailed me to notify me. We felt stranded in NY. When we stepped to the ticket counter I was prepared to remined them to make sure they put a transfer tag on our bags, but they got us. The attendent said to us on Monday that the next available flight is on Wednesday. My boyfriend and I got mad instantly; and complained about the customer service from the moment we got on their plane. Thank God the manager refunded my all my money back. I did not question him, except how much and when. I thought it would be for the remainder of the flight, but it was for everything...We was happy.
We booked the remainder of our trip on Delta Airlines. What a difference! The attitudes were so much better. The flight attendents laughed and played with the customers on board. The seats was more comfortable for the boyfriend...he's 6'3." We will never fly Spirit again. I wished I had the time to picket in my hometown, Orlando, to warn everyone; but I have to go back to work. Posting this would have to do for now.
REMEMBER DONT FLY SPIRIT AIRLINES!!!