Sony Xperia And Vodacomsony xperia z2 water damage

Review updated:

June 2014 I took out a contract with Vodacom and chose the Sony Xperia Z2 after seeing what great phone it is and for the reason that I will be able to take photos under water when viewing the advertisement on TV. On 28 December 2014 I placed the phone under water (not for more than 1 minute), took a photo and took it out of the water. When placing the phone under the water I DID KEEP ALL THE PORTS CLOSED SO that the water won't go in. Then the phone went on and off by itself and I realized that the water was the issue. I took the phone to Vodacom on 29 December 2014 and they then send it in for repairs to Sony. Today, 12 January 2015 I received a message stating that my phone is in the assessment process. I then phoned 082 1944 and the lady told me that Sony is NOT going to REPAIR OR REPLACE my phone as the water test is showing that it was MY NEGLIGANCE. I was then told that I have to claim on insurance and then I have to PAY for everything. THIS IS UNACCEPTABLE!!! IT IS FALSE ADVERTISEMENT. DO SONY WANT TO TELL ME THAT I AM LYING??????? I WILL NOT LEAVE THIS HERE. THEY ARE SUPPOSED TO REPLACE THIS PHONE AS THIS WAS FALSE ADVERTISEMENT.

Jan 12, 2015
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  • Ka
      Mar 02, 2015

    my usb n sim cover are close but my new xperia z3 is working stoped in water my phone i purchased one day ago and i try to water poof n my friend also have z1 that is runny in water but my z3 is not working n service center is saying in ur mobile water damage than why i m use sony for this solve my problem

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