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Snapfish Valuepass / fraudulent charges

1 United States Review updated:

Snapfish began charging me $14.95 per month for something I never ordered, then claimed that I had signed up for a program that isn't even listed on their website. I asked for photos that totalled $3.95, and was charged an additional 2 dollars plus the monthly fee, which I noticed after two months. I was directed to a customer service number that sent my call to India, where they told me there was nothing they could do. Then I contacted the VALUEPASS people, who said I had signed up for there program. This had NEVER happened. It is a complete scam and I am angry. I contacted my bank to dispute the charges, and they are working on it. BE CAREFUL on the internet

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  • Ch
      6th of Sep, 2011
    0 Votes

    I WOULD NEVER have signed up for a club at $14.95 a month to save a few bucks on a photo service I used ONE time for ONE christmas present for my inlaws. It was a $20 photo order. I NEVER gave them my credit card number authorizing a charge for this monthly value pass club. When I called (INDIA) the man told me it's a pop-up window that appears after you make your purchase. Apparently they design it so you don't even notice you've joined something. The problem is when a person signs up for a trial membership in something you have to give your credit card number - so you realize that you're going to be billed monthly after the trial. THIS SNEAKY FRAUDULENT WEBSITE takes your credit card from the purchase you made before. In my case a calendar with family photos for my inlaws. I would not think to be super-duper on my guard watching out for a site like snap fish lest I accidentally join something that bills every month. The reason this is ENCORE MARKETING is because they are the JUNK FRAUDS who come up with these ideas. Shame on Snapfish!!

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