Singtel / singtel

United States Review updated:

Very disappointed with Singtel on their bill system. Singtel agreed to waived the bill last month (Dec14) after a few CALLS and through facebook negotiation. However, today, I received Singtel bill (supposely the period of bill is on every 20th of the month to 19th of the month) but this bill reflected date on 12Dec - this should be included under the waived amount.
Hence, PLEASE GET THE MANAGER TO REPLY ON THIS MATTER ASAP if customer service officers are not able to answer / accountable to this matter. The feedbacks I heard was SINGTEL WILL ANYHOW CHARGE CUSTOMERS' OUT OF NO WHERE.. Why does Singtel resort to this?

Jan 27, 2015
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  • Hl
      27th of Jun, 2015

    .BEWARE - SingTel practices NEGATIVE OPTION sales tactics. They record ALL sales transactions so always be careful to insist the salesperson explain each and every contract item and the implications otherwise they will say, you did NOT read the fine print or you were told, Always cancel the freebies IN ADVANCE. When caught, SingTel MAY give you back your own money. SingTel also charge for McAfee and ""Store & Save"", features which are FREE on the internet. SingTel ""managers"" are taught ATTRITION tactics. They will delay and delay until you give up in frustration. Be VERY cautious of their ""FREE"" phones / deals... CHOOSE YOUR TELCO WIDELY. ANYTHING BUT SINGTEL.

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