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Singtel / refund

Review updated:

Responsible for settling home line bill under my father's name. To avoid payment hassle, had topped up some money inside the account previously. With the switch to fibre broadband in Apr, a new home line account was created in my name. Called in several times and even written to Singtel about the transfer of $100+ from my father's home line account to my mobile/fibre broadband/home line account. Even though cso had verified with my father, nothing was done. This has dragged on for months without even a call back from Singtel.

Be
Jul 18, 2018
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  • Ij
      Dec 14, 2018

    In August 2018, I terminated my Singtel number. I was told by the sales person at the Hello Shop that I have a credit and it would be refunded in 3-4 weeks' time. I have contacted Singtel several times since and have been given the runabout. Now it's 14-12-18, I am still awaiting my refund and no one from Singtel has contacted me.

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