Shopper Discounts and Rewards review: Payments taken by deception 100

Hi i checked my online banking today and also have had money removed by shopperdisc.co.uk of ? £10.00 my bank seems to claim i *must* have given them my details? or i have a reacurring transaction of which they have gotten hold of my details? this is in no way something i wanted to here from santander! they say i have 15 days to give the company notice to give me my money back? i want it back now!

Be careful when buying stuff from the Argos website there is a link to Shopper Discount at the bottom of the page when you have bought something, if you click on it you will be charged £10.00 per month.

Hello! I we also noticed since last month that I have been charged 10 pounds by shopperdisc.co.uk not sure who are they and how they got my bank details as I am sure have not signed up for anything like this.

I just checked my bank account today and see that these jokers have taken £10! I never authorised this and will be demanding a refund. If they have been doing this for so long (which looking at these complaints they have!), how do they continue to get away with it?

hi an update from me, angy john, posted my story previosly, i found money taken by shopperdisc from an out of date card? rang bank spoke to fraud side and its ok to remove money from an out of date visa, (wow) one rule for us different rules for thje bank, shoerdisc owed me £350 phoned said unautherised payment, gave me £30 3 £10 incraments, got form fax back to germany! TICKED CLAIM MORE MONEY, (VERY IMPORTANT AND KEEP DUPLICATE COPY)got £30 more in £10 incraments, waited a month no more paid in so phoned up shopperdisc i was not rude even though fumming! told my story and guy spoke to someone in comand while i waited and said over nx 10 days money would go into my a/c waited 10 days phoned bank, and wow
30 £10 increments went in on one day£360 paid back to me, the morral is KEEP ON KEEP ON PESTER THEM POLITLY! and you should get all your moneys back dont cancell your out of date credit card or they cant pay you back, after you get full refund cancel old card and remember out of date card doesnt mean money stops going out, check it out, hope this helps people who were in my position, stick at it! unangry! john

Hello Anontora:

We just read your post and we would like to assist you.
The Shopper Discounts & Rewards programme provides great value to people who shop online regularly. We have thousands of consumers who save hundreds of pounds each year. Our discount offers and cashback deals make a real difference in this difficult economic environment. Membership is free for the first 30 days so that you can try it out, and after that it is £10 per month. Members are free to cancel their membership at any time.

Without knowing your last name or email address, we cannot identify your Shopper Discounts & Rewards membership record. Please call our customer service team at [protected] (freephone) or you can contact me directly at mary@shopperdiscountsandrewards.co.uk so that we can identify your membership record and resolve your query. If you contact me, please reference this forum.

Kind regards,
Mary
Customer Service

I to would like you to cancel my account

hi my name is Earl i just receive my credet card statement to find £10. taken by shopperdisc that i have never heard of, so i phoned them and hopefully sopped them . what a scam all i did was bought something from argos and they piggy back on this to start taking from my account.

Hello Nancy:

We just read your post and we would like to assist you. However, without further information we cannot identify your Complete Savings membership record. Please call our customer service team at [protected] (freephone) or you can contact me directly at mary@completesavings.co.uk so that we can identify your membership record and resolve your query. If you contact me, please reference this forum.

Kind regards, ,
Mary
Customer Service

hello guys, i was able to cancel and refund my £10 very quickly on thier website. make sure ur logged in and go to:
http://www.shopperdiscountsandrewards.co.uk/Features/Cancel/Default.rails
if this link dont work, check ur email and find thier message that says " Benefit and billing reminder notice for Shopper Discounts & Rewards members " click on this and then click on a message that says this:

"...Click this link to Contact Shopper Discounts & Rewards https://www.shopperdiscountsandrewards.co.uk/enter.asp?c=A0F75F785FD73477F7FE22AE13391504525B4D814C9D2652A8EA13357DA6A318&cty=107&ctm=68996&NextUrl=/Features/Common/ContactUs.rails..."

scroll down and click CANCEL button, and thats it. the dodgy membership is now cancelled and they will stop charging u.
now for a refund, click on that link again and it will say click here for a refund.
i hope that helped guys.

I too have noticed that shopperdisc are taking £10 per month from my account. I went to my bank ( Yorkshire Bank ) and was shocked when they said they could not stop the payments!. I asked why not, and was told that because it wasn't a direct debit. They did not have the power to stop them ! They also said that I must have ticked a box agreeing that they could take money from my account. Now I'm the guilty one for some reasen. I was given the banks fraud department phone number [protected]) I had to contact them and get the payments stopped. Why my bank cuold not do this is beyond me. but then it is an 0844 number. Yes even they wanted their pound of flesh!

10 per month for 28 bloody months not happy! will get onto bank and shopperdisc and la redoute is where shopper disc says it started from hope this helps anyone!

Hello J. Hanson:

The Shopper Discounts & Rewards programme provides great value to people who shop online regularly. We have thousands of consumers who save hundreds of pounds each year. Our discount offers and cashback deals make a real difference in this difficult economic environment.

Unfortunately there is a lot of incorrect information about Shopper Discounts & Rewards online. It is not possible to be registered based on data from a previous transaction. The only way you can become a member of Shopper Discounts & Rewards is by completing an online registration form where you need to input your name, email and postal address, and your credit or debit card details. You also need to create and verify a password and agree to our membership terms.

Membership is free for the first 30 days so that you can try it out, and after that it is £10 per month. Members are free to cancel their membership at any time. If you have any questions about your membership, please call our customer service team at [protected] (freephone) or you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me, please reference this forum.

Thanks,
Mary
Customer Service

if this company can do this why are the banks not helping the customers out and stamp out this type of thing

I went online to my bank to discover their was £10.00 taken out of my bank mont without my nowing about it. I would appreicate if u would let me know what it is .

I have today, 29 November 2012, noticed that shopperdisc have taken £10 from my credit card after I bought something off Amazon. I have emailed shopperdisc to cancel any payments and asked for a refund, no reply as yet.

Linda,
Sorry to hear you also have been targetted.

You could write to Argos assistant PR Manager: Louise Hedges Louise.Hedges@homeretailgroup.com Its about time they severed ties with shopperdiscount ###.

Also write to shopperdiscount ###: customerservice@shopperdiscountsandrewards.com
to cancel "membership" and get refund.

Be persistant and tell them what you think!

Also write to local politician.

I HAVE JUST FOUND OUT THAT THEY HAVE BEEN TAKING MONEY FROM MY ACCOUNT TODAY IT LOOKS LIKE OVER THE LAT 15 MONTHS AT A TENNER A MONTH £150 TO SAY I AM FUMING IS PUTTING IT MILDLY FROM LINDA

Good on you angryofwycombe! Give them a hard time like I did. A camera crew into Argos with a probing tv investigation might be a good start to frighten off all the ### that put us in the position of being easy prey to these vultures. Argos should be ashamed of themselves! - they must be getting some profit of this scam.

Yes, I have also been caught out! I have contacted my bank, unbelievable they are are using 'recurring visa' to flout UK laws and consumer protection. Yes, it was good old Argos! I think if enough people got together, a lawsuit could be taken out against Gus (Argos). I have threatened the financial ombudsman, trading standard, and will write to the Sunday Times and contact Watchdog. I think a claim to counter sue could be possible?

Perhaps everyone should write to CONSUMER FOCUS in UK as they were apparently looking into this. Don't know if they have any clout though - send a copy to local politician?.

fed up with this problem of them taking £10 pounds out of my account for no reason. Having to write to them to try and get my money back that as been coming out since last December. Been told by the bank i can not stop the transaction but they will monitor the situation. Think i bought a product of the internet and thats how they got my details. Got to do this letter so by for now. Lisa from WAKEFIELD..

Re Shopperdisc.co.uk (biller name)

Following taken from Wikipedia site: http://en.wikipedia.org/wiki/Shopper_Discounts_%26_Rewards

"Shopper Discounts & Rewards is a UK company based in Kent, England. Its parent company Webloyalty is based in the United States.

Shopper Discounts & Rewards describes itself as "a premier online savings service operated by webloyalty". However, various sources including the US Senate, [1] international newspapers, [2] [3] [4] [5] [6] [7] and money advise websites [8] [9] have described its business practices using terms such as scam, robbery and theft.

It is owned and operated by Webloyalty whose headquarters are in the United States. One of it’s founders and CEO is Rick Fernandes.

Shopper Discounts & Rewards, attracts members by offering a money off voucher when they have completed a purchase on websites such as Premier Inn, TheTrainLine, Ryanair or Interflora. [2] Online shoppers who signed up for these "money-off vouchers" then find their bank accounts and credit cards are being raided in mysterious monthly payments, many claim they have no memory of ever having agreed to the payouts. [9]

In 2009 Debenhams and B&Q severed or suspended their links with Shopper Discounts & Rewards.[13]

In 2009 Webloyalty was called before a US senate commerce committee to explain its business practices.[14] Webloyalty responded to the Senate Committee's proposed bill by saying it had already refined its practices to help address senators' concerns and that it would fully comply with the bill once it was enacted [15].

In the U.K., the consumer group Consumer Focus has confirmed it is looking at this type of website and ­addressing what can be done to address such consumer complaints as unexpected credit card billings.[2]"

Webloyalty has almalgamated with the Affinion Group.

My comment: Laws need to be changed to deal with these ###!
They've finally said they were issuing me with a refund - against the credit card I had to cancel because of them! So where will my refund go - and seeing is believing though I've hassled them so much they would probably do anything to make me go away.

They sent me copies of emails I was supposed to have recieved from them. These clearly indicated they had been sent to my brother in the UK (I live in Australia) !.

How can they do this without breaking any UK laws?
I bought two items from ARGOS and that is where I must have inadvertently signed-up for these people.
I have cancelled my so-called 'membership' and been told I will have one months refund. I don't think so. I want all my money back.

I FIND IT AMAZING THAT THE LAW IN THE UK ALLOWS THIS TO HAPPEN.
I HAVE JUST NOTICED THAT SHOPPERDISC.CO.UK HAVE BEEN TAKING £10 FROM MY ACCOUNT, WITHOUT MY KNOWLEDGE, OR ANY DELIBERATE PERMISSION BEING GIVEN.
I HAVE CANCELLED MY SO-CALLED MEMBERSHIP AND WILL BE SEEKING A FULL REFUND, NOT JUST ONE MONTH!

Same thing happened to me - Argos purchase inititated the link to . I am absolutely enraged by this and am not about to give in to this scam. Apparently been going on for years - whats wrong with our laws? They should all be in jail by now. Instead they continue with their scams.

I've had a response from customerservice@shopperdiscountsandrewards.co.uk - just giving me the runaround. They may have picked the wrong person. Have already contacted Slater & Gordon requesting a class action be initiated. And, written to all authorities I can think of. Hoping to get a TV program interested in exposing these ###.

yeah same has just happened to us luckily only £20.00 my husband just caled them and had a right go as they took the money from his account but wanted to speak to me his (wife) as account they say was registered to me be careful as i think the scam has happened through ARGOS to which i will be filing a complaint and not buying from them again.

Hello Forum Members:

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by calling our customer service team at [protected] or you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me, please reference this forum.

Thanks,
Mary
Customer Service

£10 has been removed from my account.This payment is unauthorised

Rang the freephone No today [protected], (had to go through some security questions). I asked who they were and stated that they had been taking out money from my account for the past 24mths, the person stated that I had bought tickets from the 'trainline' website and that I opted in to a 30 day free trial that was also advertised from that site. I stated that I may have opted to a 30 day free trial but did not agree to them deducting £10 per mth and that I had never used their service. The person was very polite and confirmed that I had never used their servicse and that they would refund me the past 3mths monies. I told them that I wanted ALL of my monies back or would take the matter further and he stated he would email me the claim form for me to complete and either post or fax back.

Status is ongoing and I will let you know the outcome...

I have also just found out the shopperdisc.com has been debiting £10 per month since Nov 2010. I intend to write to them and demand my money back as I have no idea who they are. I will also be informing te ombudsman and filing a complaint. I will keep you updated as to the outcome.

I rang the number as mentioned above of [protected] and with no problems canceled any further payments and was told I would be refunded the £20 that had been taken. I was informed that this was a a subscription for a for a savings and reward scheme arranged through La Redoute. So be warned !

Hello, My name is Mohamed abdul majeedu, Shopperdisc was taking monthly charges from my account without my permission. I want the money that was taken from me back! I want this to stop as soon as possible!

I am Magda and today i notice that shopperdisc takin money, 10 pounds in 27 Aug, and 10 pounds in 27 Sep. I checked and in Aug, i placed an order online at Argos.but i not allowed to takin money out of my account, this shopperdisc. I want my money back, and i hope to stop this very soon

I am having the same problem and attempted to get the phone number off there website but have noticed it no longer exists. They have taken another £10 today. I have previously emailed without a reply, what can I do now. Thanks
Suzie Read.

i also rang the number they have on there details n the male that answered wasnt very helpful and just sed that the number is private n shudnt b on there but it is,

i also have noticed that shopperdisc r takin money out of my account n wud like it 2 stop as from now as i didnt realise that it wud b a monthly amount an thought it was a 1 off this is unbelievable please can sum1email me bak bak 2 let me no it will stop

I have also noticed that £10 deductions have been ongoing against my account since october 2011. I would like the company to refund me the amount they have deducted from my account, and do so in full. I have every intention of taking this further and will be taking legal action against shopperdisc.

The payments you took out of my bank are not in any way anything to do with me. I want my money back, how can you do this, I bet you call it legal. I call it underhanded. I also said the same to Mytime rewards who did the same £40 is a lot to steal from a pentioner your both as bad as eachother scaming from people.

I have just notice that shopperdisc.co.uk has taken £10. from my account, my name is florina Dalphinis, I was shock because on the 22nd of Aug which was a wednesday, I never bought any thing on the day, I would like the company to refund me back my money or I will take action for being conned. I am really upset because this could cost me overdrawn charges from my bank for not having enough money in my account, I haven't given shopperdic.co.uk permission to take any monies from my account. I discovered that on the saturday,