Shellshell customer service

K Nov 22, 2017

My mother was traveling and tried to use her card for gas. The card was declined. She called and was told that her account had been canceled due to inactivity. She has been a card holder since 1966. No one ever notified her that it would be canceled. None of my family will ever use another Shell station again. Worst customer service ever. Luckily most of the Shell stations have shut down in our area. Gee wonder why? I hope all of them shut down.

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