The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Shell Service Station / overcharge on gasoline with visa debit card

1 Los Banos, CA, United States Review updated:

June 14, 2016 I was ripped off for $76.59 for gasoline by the Shell store, Los Banos. My vehicle fills for $30. max. I used my Visa Debit Card #3984 but usually pay cash. I recently reviewed my Credit Union statements and found the bogus overcharge. I showed this to the Los Banos Shell Service Station store to no avail. I was advised to Fax manager Nick at [protected]. He called me but had no intention to help. However, he tried to confuse and deter me. I'm not happy with such treatment and won't visit Shell for gas again. I was a constant customer. I would be grateful to receive a refund for $46.59 or a $30. filling of gas and $16.59 change.

Re: Shell 24729 Interstate 5---phone [protected]

My email: [protected]

Nov 3, 2016
Sort by: UpDate | Rating


  • La
      3rd of Nov, 2016
    0 Votes

    Do you never read the pump before you put your card in? Shell is very upfront about their pre-authorizations for using cards as payment. It is listed on every pump before you put your card in. Your refund will go back to your card in a few days. You were not overcharged.

Post your comment