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Shell / service station in little rock - 10048692007

1 Little Rock, AR, United States

Service Station in Little Rock - 10048692007 11911 Mara Lynn Road, Little Rock Arkansas 72211, USA.
This place needs to be investigated by corporate. I am a business professional and travel everywhere in the United States. I live in Little Rock Arkansas and this station always has problems when I go. They refuse to honor shell rewards which work at every other shell in town even though they are listed as a shell rewards gas station. I have even tried to go inside when the pump says: "fuel rewards loyalty not honored'. I go to the next shell which is about a mile away in a kind of bad neighborhood and it works no problems. I go inside and ask them to place my id in manually and they say they don't know how and I know this is an outright lie. Their prices are super higher than everyone else anyway plus the rewards don't work on a regular basis. I was returning a rental car last week and went there to fill the car up before bringing it back and had a.10 cent bonus saved up from the last time I pumped shell premium fuel, it showed up on their pump, I swiped my card then the pump blinked off. So I went back in after that and I did not even pump one penny of gas but it had stripped my bonus and was down to only 5 cents which is not normal. This may not seem like a lot (which it isn't to me) but how many hundreds of people does that happen to a day? I have noticed that there are fewer and fewer customers showing up there. I only use them if I am in a rush in the morning and cannot make it to drop my daughter off to school with the current amount of fuel I have in my tank. I will never fill up there again, I only use as much fuel as it takes to get me to the next kroger gas station. I travel a lot and this has soured me from using shell fuels all together. I don't want anything out of this other than for them to be looked into for some type of unfair business practice they may or may not be using.

Tr
May 22, 2018

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