Shellclosing hours

On Sunday Jan.29 I pulled into Shell on 3803 San Jacinto & Alabama in Houston Tex and they were closed. This has been an ongoing problem ever since the new managers took over. I have complained to the manager at the store before and the problem got a little better but now it seems to be getting worse again. They are suppose to be open until 10pm but often times they seem to close when they want.See the Top 10 Worst Complaints in Houston, TX I understand all I need to do is go to a different store but I only use shell gas and this is the only one in my area. I know this is a franchise store not a corporate location and I am sure Shell has guidelines as to how their stores are to be operated. Shell needs to be informed of how this store is being operated and make some changes. If they want to close at 9pm that's fine, at least the hours will be consistent and I can plan ahead.

Jan 31, 2017

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