SUBMIT A COMPLAINT

Sephora / willow bend sephora terrible customer service. lauren the 'manager' who is rude and does not conduct herself as a manager

Contact information:

On Friday, November 10th I can into the willowbend sephora to purchase a few items. After picking up my items and going to the register to check out, I was constantly ignored by the staff as they proceeded to check out other customers but not myself. When I confronted the 'manager' named Lauren she never once apologized. She was extremely rude and seriously lacked customer service skills especially for the positions she supposedly holds. I have never in all of the time I have shopped at sephora been treated in such a fashion or way by staff. I am extremely disappointed and have not shopped there since. Will definitely be taking my business to places that value customers and customer service such as MAC and Ulta.

Si
Nov 23, 2017

Post your comment