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Sephora / did not receive merchandise I paid for

1 Hemet, CA, United States Review updated:
Contact information:
Phone: 951-282-3956

I placed 2 orders the same business day back in May of this year, called the company which they say they have no record of and actually told me my merchandise would be then fed-ex to me so to make sure I received it. Still to this day have not received it and they are telling me they are not going to do anything about it. I have placed nearly 50 orders from this company over the internet and still they are unwilling to help me when I didn't receive what I paid for.

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  25th of Feb, 2011
Agree Disagree 0 Votes

Yikes!!! That's EXTREMELY HORRIBLE customer service that they have there!!! Were you able to get your money back?! You should call your credit card company and tell them to do an investigation as to why they're SCAMMING you, so that you can get your money back because it's TOTALLY UNFAIR!!! Good luck girl!!! =D

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