My name is Daryl Glass, we live in Jax. Beach, Florida. My wife and I both have Post Polio Syndrome, my wife is still paralyzed. We brought a Samsung Aqua Jet URT Washing Machine last Aug., 2014. We have too wash 3-4 loads every day. On July 6, 2015, I reported to Sears here in Jacksonville that the washer was getting off of tilt ans shutting down. In the last 2 weeks, the repair man came 1 time, stayed 10 minutes and left. Never did call back nor set up another appointment Every time I call, we get the run a round, pass the buck from the service department, supervisors and the repair company they were sending. The model of the JUNK is, # WA45H7200AW1A2 It was brought from the Sear Outlet Store in Jacksonville from Assoc#: 1750 on *-6_14. Sales check : [protected]. Serial number is [protected]LWYRA. This is not the Old Sears, this is terrible..