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SBI Credit Cards / abusive language by customer service representative

1 India

I am using S BI credit card. Before I go to cancel my S BI card and take any further action and complaint to higher authorities I would like to bring to your notice that S BI have some real bad abusive customer service representatives.

I received a call from one of your agents named Sudhanshu Gupta or Sharma (exactly don't remember the sir name) from Delhi - Phone number 011- [protected] and he started some very bad and abusive language in Hindi. The call I received was on 10th April, 2007 at 2.48 PM.

Before promoting your card first look how to train them.

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