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SBI Credit Card / statement missing!

1 India Review updated:

I am fed up of the services of my credit card Bank named State Bank of India, neither they have a dependable help line nor they have any grivance forum or branch regarding the problems faced by their clients here at Allahabad. I have never recieved any monthly statement in time and whenever I try to talk to their customer service, they leave me locked for longer time, which also cost me dearer. The bank revise the charges in mid sessions without asking from their clients and poor clients have to face the precarious situation. There must be some control over these fallacies!

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