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SBI Credit Card / noc not received

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Banking and Finance
I was your old credit card customer. Initially I used to get statement on time and pay well on time. later on as usual statement getting late and hence payment getting late. later on I requested to reverse those charges by talking to customer care, and they promised to do so .While taking this card it was told that it is free for life. Later on again aske me for an add on card free of cost which I agreed. Later I saw the charges put on me. I talked to RULI GOSWAMY, Customer care executive about all these problems. While I asked her to close due to these problems she told me to pay for purchases done by me and to write a letter for closure. I did the same and later I received a letter on 14th April 2004 vide Ref no MQ[protected] which says that to cut card is cancelled and destroy your existing card. I did the same and I thought that things are done. Suddenly after one year last week I received a statement which shows 12100.93 outstanding. I was stunned. Then I talked to my brother who is PO in SBI and he adviced me to talk to you and get the NOC for the same. Hence I request you to send me NOC at the earliest

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State Bank of India [SBI] Logo State Bank of India [SBI]
Customer Care Service
State Bank Bhavan, 16th Floor, Madam Cama Road
India - 400021
+91 80 2659 9990
+91 22 2274 2431
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