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Santander Consumer / idiots

1 United States

A lifelong friend of mine in the dfw area of texas owns a car lot and had purchased a vehicle from an individual who was 6 months behind on their payments. This vehicle will bring approximately 3 thousand more than the payoff at the local major auction house. Certified funds were sent to santander in dallas for the exact amount of which santander quoted which was 500 dollars more than the seller stated they owed. These funds were sent certified return reciept requested. The card was returned to the car dealer by the post office and had been signed for by an agent of santander. It has been 3 weeks since this check has been recieved by santander and no one will acknowledge reciept of funds while repo operations are still in effect. It appears as though santander does not want anything but the vehicle which would be more beneficial to them. When santander was asked for their fax number so they could have a copy of the certified check and a copy of the mail reciept card signed by their employee, they said this was not necessary. Each time you call, you are transferred to many different people none of which could find their own butt if it were hanging on their nose. What does a guy do? One word can describe santander.

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