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Samsung / repair service

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I am very disappointed with Samsung service. I sent my phone to their repair center three months ago and they haven't fixed my phone yet.
They said that it'll take about 4-5 weeks to fix it, but it is now three months!! I contacted them several times and asked how things were going and they replied one and the same thing - they need more time.
How much longer I need to wait?
I am extremely disappointed with Samsung, they are very slow and unprofessional. I expected better service from such a well known company. Recently I sent them a message and asked them to return my phone but they did not reply.

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Mar 14, 2017

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