US PERFORMANCE LAB
reviews and complaints

So, I tried to get my hands on an NRG short steering hub for my S13 and, let me tell you, it was a real pain. But then I came across US Performance Lab and they actually had them in stock! I wasted so much time looking around elsewhere.

Anyway, I put in my order and wasn't really sure what to expect. I mean, I've had some pretty crappy experiences ordering car parts online before. But US Performance Lab didn't disappoint! They must've shipped it out basically as soon as I placed my order, because I got email notifications pretty much right away. And then, before I knew it, my steering hub was at my doorstep!

I definitely appreciate when a company takes the time to keep their customers informed like that. It's just nice to know what's happening with my order and when I can expect it to arrive. And, like I said earlier, the shipping was super fast too. Can't complain about that at all.

All in all, I'd definitely recommend giving US Performance Lab a try if you're looking for car parts. I only had one experience with them so far, but I have a feeling I'll be using them again in the future.

So I gotta say, I'm a bit on the fence about my experience with US PERFORMANCE LAB. I went ahead and placed an order on their website, but right off the bat, I didn't get an email confirmation. That's kinda weird, right? I mean, usually, I expect a little confirmation at least to make sure everything went through alright. But I just shrugged it off and thought maybe it was a fluke.

One thing that I did like was that when I checked out, I was given the option to get text notifications for shipping updates. Now THAT is cool, I like that because I'm always checking my phone anyways. And sure enough, I got a text with my tracking number and a message saying that my item would be delivered on Monday.

But here's where things start going wrong. Monday comes and goes and my package is nowhere to be found. I get a little nervous, so I went onto the carrier's website and typed in my tracking number. The results say that my package is going to be late... uh, okay? But when? No idea! There's no date or time range or anything, just that it's going to be late.

I'm not gonna lie, that's really concerning for me. I was excited to get my package, but now I don't even know when it's going to arrive. I hope it's soon though, because this whole thing is starting to give me a bit of anxiety.

I had a bit of trouble locating a NRG horn button retainer ring here in the UK, so I decided to give US PERFORMANCE LAB a go to see if they had what I needed. I'm pleased to say they did! My issue was quickly resolved thanks to their extensive inventory.

The delivery timeframe landed in the 8-9 day range, which was what I was expecting given the distance. However, I was a bit disappointed with the delivery fee. For such a small item with next to no weight, I have paid around $30 on shipment alone. I must say, the delivery cost did seem quite steep, and I think they could have charged less.

That minor setback aside, the quality and consistency received by US PERFORMANCE LAB was outstanding. I am incredibly satisfied with their services, and I would definitely consider using them again in the future whenever I need something that's proving difficult to find elsewhere.

Yo, so I gotta say, I've been waiting for my energy supplements from US Performance Lab for over a month now. At first, they straight up told me the supply company didn't send 'em any product. Kinda frustrating, ya know? They promised me it would be a priority when they did finally get it in, but that didn't happen on schedule. I followed up with another email at the end of the month, and they told me the product would be on its way by the end of the week. Well, it's been more than a week, and still nada. Honestly, I'm super let down by how they took my money but then didn't deliver the goods. If they didn't have anything to sell, why bother taking my dough in the first place? It's a bummer, but I'm definitely reconsidering shopping with them again.

US performance man, they are some real dealmakers. They got my back when no one else did. I was looking for an NRG short hub adapter for my 2002 Mazda Miata, you know, that good good, but JEGS couldn't come through for me. They told me it was on backorder and didn't have any idea when it was coming in. I waited for 2 whole months, but they still didn't have any info for your boy. So I was like, "Nah, bruh," and got my refund after like two whole weeks!

That's when I found US performance. They had the same part I was looking for, and they also had it in stock too, baby! So I went ahead and placed an order and they shipped it super fast. I got it in just a few days! Plus, it was also like $10 cheaper than JEGS! You can't beat that, man.

I'm so pleased with my experience with US Performance. They got my part to me fast, and they hooked it up with that sweet price too. I'm definitely going back to them whenever I need more car stuff. If you need a good place to get car parts from, look no further than US Performance man. They got you!

Yo, listen up, I gotta tell ya about my experience with US Performance Lab. So, I was hype to upgrade my ride with a sweet new steering wheel, ya know what I mean? Ordered that bad boy and expected to get it in like, 4 days max. But, lo and behold, almost 2 weeks go by and I still ain't got it yet! WTF! So, I check the tracking and it says it's been in the Bay Area for 5 days and ain't moved since. So, I call up US Performance Lab and tell them what's up. At first, the dude on the phone just says it's a shipping issue and there ain't nothing he can do about it. But, I ain't accepting that, so I call back the next day and plead my case. Finally, the guy says he'll take care of it and cancels my original order and 3-day ships me a new one. Props to him for taking care of me, even though it wasn't his fault. Ya feel me? Anyway, got the steering wheel and hub by Saturday and had it installed super quick, like in 2 hours tops. My ride's lookin' fresh now! Definitely gonna be buying from US Performance Lab again 'cause they take care of their customers. So, the moral of the story is, great service and quality of product. Thanks, US Performance Lab!

US Performance Lab is a real lifesaver! I am extremely sorry for taking so long to write this review. These guys were instrumental in making my life comfortable by swiftly addressing my urgent need for an adapter hub for my BMW. I was in a real fix and needed the NRG adapter, but had absolutely no clue where to look for it. I reached out to US Performance Lab and voila! They sprang into action and shipped the adapter hub to the west coast for overnight delivery to the east coast, and boy, was I grateful!

I can't imagine what would have happened without their timely reaction and response to my emergency. My wife's car would have been inoperable and I would have had to pay rental charges while I was away on my business trip. However, the guys at US Performance Lab saved the day and made sure that the part was installed and ready to go in time for my wife to use.

What truly impressed me was the way US Performance Lab treated me like family, rather than just another customer. They went above and beyond their duties to ensure that my problem was addressed quickly and efficiently. At no point did I feel like a burden or insignificant; they treated me with the utmost care and respect.

I am so satisfied with the services I received from US Performance Lab that I would not hesitate to recommend them to anyone who may be in need of automotive parts. I trust them completely and will always turn to them first for any future needs that may arise.

So, I was looking forward to getting my order from US PERFORMANCE LAB and thought I’d receive it by the 15th. Unfortunately, it hasn’t arrived yet and I’m quite disappointed.

But, I have to say, when I placed my order, the website was easy to use and had a lot of options to choose from. I was able to find everything I needed for my car and at a good price too.

Though the delivery was delayed, I’ve heard good things about the quality of their products and the company’s customer service. So, I’m still hopeful that I’ll receive my order soon and that everything will be in good condition.

Overall, I’m giving US PERFORMANCE LAB the benefit of the doubt and a good rating because of their easy-to-use website, good prices, and reputation for quality products and good customer service. I just hope my order arrives soon!

Now, let me tell you about my experience with US Performance Lab. This website is super rad, bro. They've got all sorts of cool car parts and accessories that will make your ride look and perform better. I was looking for some sweet rims for my Mustang and stumbled upon their website.

I was a little hesitant to make a purchase at first because I've had bad experiences with online stores before. But, man, was I pleasantly surprised when my order arrived in a timely manner and the rims were exactly what I wanted. I installed them on my baby and it looks meaner than ever before.

The only downside was that when I was trying to put the rims on, the bolts wouldn't fit through the burrs and flashings on the rims. I had to bust out my trusty Dremel tool and grind them away so that the bolts could fit through. It was a pain in the butt, but it was worth it in the end.

Overall, I'm super happy with my purchase and would definitely recommend US Performance Lab to all my car-loving homies out there. They've got quality stuff at affordable prices, and their customer service is top-notch. So, if you're in the market for some sweet car parts, head over to usperformancelab.com and see what they've got. You won't regret it.

boy, I was getting a bit worried. But finally, the package arrived and I have to admit, it was worth the wait. The supplements I got from US PERFORMANCE LAB made a huge difference in my workouts. I've been using them for a few weeks now and my energy levels are through the roof. Not to mention, my gains are more noticeable than ever before.

I was a bit hesitant to order from a website I hadn't heard of before, but I'm glad I took the chance. The prices were reasonable and the quality of their products was top-notch. I've recommended US PERFORMANCE LAB to all my gym buddies and they've also been satisfied with their purchases.

Now, if only the communication was a bit better. I didn't receive any updates or tracking information on my package until the day it was delivered. And as I mentioned earlier, it took longer than expected to arrive. But hey, I'm not perfect either, so I can't blame them for making some honest mistakes.

Overall, I'm happy with my purchase from US PERFORMANCE LAB and will definitely be a returning customer. Just a word of advice to the company, work on that customer service and communication. It goes a long way in keeping customers happy and coming back for more.

So, I checked out US Performance Lab's web page and saw that the thing I wanted was available in stock or so I thought. I was disappointed to find out that it actually wasn't available. No one even let me know about it until I reached out to them myself.

But, you know what? It's not all bad news because the best thing about it is that they gave me back my money real quick. So, I'll give them that at least.

before getting them. I felt really disappointed with the website because they showed both items as in stock and then only told me they were out of stock after 4 days. I wish they would have communicated this earlier so that I could have looked for alternatives. However, I decided to wait the 8 weeks because I really wanted those items.

After waiting for the items for 8 weeks, I was happy to finally receive them. The quality of both items was really good and I was satisfied with the purchase. The website could have improved their communication about the availability of items, but overall, I am satisfied with my experience with US Performance Lab.

I also like that they offer a wide range of products for different types of training and they have really helpful customer service. They helped me with some questions about the items before I made the purchase and their response time was quick.

I would definitely shop from them again, but I would recommend contacting their customer service to ask about the availability of items before placing the order. That way, you avoid any potential disappointment or frustration if the items are out of stock. Overall, US Performance Lab is a good website for quality fitness and training products.

So, I wanted to share my experience with US Performance Lab. I recently bought a carbon fiber glove box for my s13 and unfortunately, it came in damaged. However, when I contacted their customer service team, I was pleasantly surprised by how quickly and efficiently they handled my complaint. They offered to refund my money and within a few days, the money was returned to my account.

Although, I was disappointed that I didn't receive the glove box, I appreciated how easy and hassle-free the refund process was. However, I did reach out to the company to inquire if they were going to restock the product and to my disappointment, I didn't receive a response. But, I am still excited about the potential of purchasing the product in the future.

US Performance Lab seems like a company that cares about their customers and their satisfaction. Their products are high quality and clearly, they stand behind them. I would certainly recommend this company to anyone who is looking for car parts and accessories. Their customer service team is friendly and helpful. Additionally, their website is easy to use and navigate.

Overall, even though I didn't receive the product that I ordered, I had a good experience with US Performance Lab. Their refund process was quick and easy and their customer service team was helpful. I look forward to the chance to purchase from them again in the future.

I gotta say, I was pretty happy with my experience shopping with US Performance Lab. I was able to find the exact part I was looking for, which is always a relief because I'm not the most mechanically inclined. The only problem was that it took a couple days for them to ship it out. I know delays are just a fact of life, but I couldn't help feeling a little antsy waiting for it. Then, when it finally did ship, it got delayed some more! But that was just the shipping company's fault, not US Performance Lab's. Still, it just added to the wait time. All in all, it took about a week and a half for my part to arrive. But if it had shipped the day I ordered, I bet it would have only taken a week. Ah well, what can you do? Overall, I'd say US Performance Lab did a good job and I'd shop with them again for sure.