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Samsung / Microwave Oven / terrible after sales service

1 India
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I bought a microwave of Samsung make 37 liters. It started giving out smoke after few months. The complaint was registered with Samsung service center on 29th June, 2008.As on 12th August, 2008 I am struggling to get the services. The response is extremely poor and bad. Inspite of several promises also they never turn up for the services.

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