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Ruby Tuesday / service and food

Tu Mar 23, 2016 Hinesville, GA Review updated:

My boyfriend and I ate at Ruby Tuesday's on 3/20/16 (Sunday) in Hinesville, GA and the waitress was not prompt at all. My food was burnt and when I told her she was not apologetic, she got her manager and neither was he. Instead he explained to my boyfriend and I how they cook that certain dish in a loud tone and when I asked for replacement side dish instead, he act like it was a problem at first but allowed me to do so. I was not happy with the service because at no given time, neither the waitress nor the manager apologized for anything. I am usually a big tipper but I only gave $2 which that wasn't earn.

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Comments

  •   Jun 23, 2016

    The waitress did not cook the food so what did she need to apologize for? She went and got the manager, which was the appropriate thing to do. Yet, you still stiffed her on the tip. BTW: What item was it that you felt was burnt?

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