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Ross Dress for Less Customer Service Phone, Email, Contacts

Ross Dress for Less
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1.6 657 Reviews

Ross Dress for Less Complaints Summary

89 Resolved
567 Unresolved
Our verdict: With Ross Dress for Less's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Ross Dress for Less reviews & complaints 657

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Newest Ross Dress for Less reviews & complaints

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P
7:38 am EDT

Ross Dress for Less service - regarding safety and unclear line

On 5/27/18 i was purchasing a pair of head phones for my son, and a few other items in the south elgin il. Location. I was waiting in the line with my daughter and son next to the line there was an older man with a cart that appeared to be waiting in a line next to me that proceeded to returns register . He proceeded to tell me he was in line before me and would like to cut in front of me because he had an orthodontic boot on . I explained to him that i was in the correct line. He then became very load and angry at me explaining to me he was unable to walk the whole zig zag line. The cashier proceeded to say who ever is next to please step up. I let the man proceed in front of me. After he called me names . I felt my safety and my children's safety was a concern . Especially during times like these where violence is an everyday concern, i did not see any security available or male employees. I also feel like the long zigzag line for the older customer is very difficult, although the older man was fully capable of waiting 2 minutes to proceed in the line he was waiting in.And i am not making excuses for this man because he was very rude and disrespectful. I feel like staff was not apologetic to me . I hope this complaint reaches the president of ross and address the safety issue and unclear line formation for check out.
Thank you,
j.B.

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A
11:36 pm EDT

Ross Dress for Less customer service/managers

The Ross dress for less on Markham in Little Rock has racist managers. They try to fight customers and be rude to them just because they feel like it. They ban and kick people out just because they don't like you or don't wanna clean up a spill you told them about. They getting pay to sit on their butts. The store is dirty and they hang up dirty clothes and when you try to return something you never wore, they refuse because of a stain that was on there before you bought it. As a manager your suppose to handle a situation with discretion and respectful and no insult a customer or cuss them out. That's what the black lady manger and a white lady manager from Markham in Little Rock Arkansas Ross dress for less did. I am a daily customer and to be treated with such disrespect just because a spill they didn't wanna clean up or just because your color is unacceptable whatsoever.

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Update by Ayyoowhity
May 27, 2018 10:51 pm EDT

The Markham Ross dress for less in Little Rock, AR has a manager name Alisheah that is African American and a white lady manager and she racist with Hispanics. I was less than 5 minutes in the store and my sister threw up and I told the cashier and the managers started to make fun of my sister and making her feel bad for throwing up and try to make me clean. Alisheah the manager try to throw the napkins at me and saying rude stuff to me and when I was rude back she told the cashier do not check me my little brother out that was just trying to buy some headphones and that We are banned. She said it was her [censored] store and she can kick and ban whoever she wants but this isn't the first time she was rude to me or my family. I felt so disrespected and she tried to fight me. This is unacceptable for a manager to be this disrespectful and immature. She even called the police for the most irrelevant reason.

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D
11:14 pm EDT

Ross Dress for Less customer service

ross dress for less 121 north nellis blvd las vegas neveda 89110,

how can ross employee people that do not understand or speak the English Language, it is absolutely ridiculous this need to be addressed immediately as i will pursue this further. It is very rude for employees to shrub shoulders or say "me dont understand english" well in my opinion if they can say that clearly they speak English in my book and for the latin employees to choose not to speak it is degrading to our nation.

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Logical Person
, US
Jun 13, 2018 1:54 pm EDT

Dynkee,

It is obvious that you skipped an English class or two because employ (definition: to give work to someone and pay them for it) is spelled just as I spelled it and not with two "ee's" as you spelled it [censored]! an employee is a person EMPLOYED for wages or salary, especially at nonexecutive level. I guess it is a good thing you don't work at Ross with your illiterate self.

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L
7:42 am EDT

Ross Dress for Less area supervisor behavior

I was at the Ross store in Exton with my 5-year old son. We were having a good time and browsing. It was only 9:30 pm on a Saturday night. One of the floor supervisors, with the name tag Somi, approached me and rudely said that the store is going to close in half hour. She said I'd better hurry up and get a hold of my son. He was not doing anything. When I protested that he was behaving and I still wanted to shop, she said why are you all Mexicans can't just understand? She threatened to call immigration on me as she walked away. I was just so disappointed, hurt, insulted, and scared that I decided to leave without making any purchases. This sort of prejudice and rudeness needs to stop!

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N
6:41 pm EDT

Ross Dress for Less service

Hello, I live in Hurst, TX and there is a Ross located here . Let me start off with saying the store is very dirty, I used the restroom and had no soap or toilet paper . The store it self is always a mess, clothes everywhere . I got no customer service there at all . They had 3 employees and when I tried to complain to a manager, the associates did not know where the manager was . The line is always long because the have ONE cashier, that's ridiculous and that is not the first time it's been like this. This company seems to care about the money coming in and not the customer service. I'm outraged by how my experience went and will not be returning there again . Something needs to be done about this b/c many people complain . Thank you !

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C
12:08 pm EDT

Ross Dress for Less oldsmar, fl store

The Oldsmar, Fl store is the absolute worst Ross I have been to. They opened maybe a year or two ago and they have had the same merchandise since. Same 6 handbags same old tshirts etc.. I have called and asked who they buyer was because all of the other stores have so much merchandise. This one looks like its going out of business! There is alot of $ in this area and I'm very surprised that this ross is one of the worst. The regional should know better. Would they want to shop in that store? Get some new and fashionable items! Or just New inventory! Or close the store! Its ridiculous. And whoever the manager is should have already fixed this! Go in this store and see first hand what I am talking about. Somebody asked if the store was closing down last time I was in!?

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R
11:56 pm EDT

Ross Dress for Less customer service

I am writing to express my concerns about the extremely poor customer service I received from one of your employees while shopping at your store.

On Monday, 05/14/2018 around 5:15 pm, I went to your store located at 3900 Sisk Road, Modesto, CA. When I entered the store, the greeter by the name of Ashley was extremely unprofessional. She had acknowledged the customers who were ahead of me by making eye contact, smiling and speaking to them. On the other hand, I was met with silence and a frown, and she briefly walked away from her station until I passed her by. While walking down the aisles, I stopped and watched how she interact the other customers and they were given the same treatment as the customers ahead of me: eye contact, a smile and a spoken to.

This type of behavior is unacceptable. I hope that the employee will gain better customer service skills in the future.

Thank you.
S. Mack
Email:[protected]@gmail.com

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Thetrurthistold
, US
May 16, 2018 10:51 pm EDT

As far as I know the security wear headsets she could have her alerted of something she needed to attend to in the store such as a broken item, injuried customer a security alarm going off or a spill. I understand your complaint but if you do not know what's going on behind the scenes then there is no where to be able to judge.

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S
12:01 pm EDT

Ross Dress for Less service

It is unacceptable to stand in line tying to purchase items and have to wait over 30 minutes. On Saturday, May 12, 2018 after standing 35 minutes in line at the 720 City Ave, Philadelphia, Pa 19151, pay for my items I eventually grew tired and left the store. Prior to leaving I saw seven additional customers depart prior to me. I spoke with an insight manager who informed me he just released a person to break. Unacceptable.
Although I enjoy shopping at Ross, it is highly unlike I will return.

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Thetrurthistold
, US
May 16, 2018 10:55 pm EDT

So, your basically saying that if you are working a job you are not entitiled to a break after working several hours? you are also posting about the day that happens to be the day before Mothers day, correct? I mean holiday weekends are crazy to begin with, your choice to go shopping. I would have stayed at home.

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E
9:28 am EDT

Ross Dress for Less service

After going to three different Ross stores I know we will no longer shop your stores. After taking time finding items needed/wanted and not being able to check out because there's 20 people waiting ahead of you and there is only ONE CASHIER working is ridiculous! I can somewhat understand standing in a long line during the holidays but not all year long!

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11:11 pm EDT

Ross Dress for Less customer service with the manager complaint

I went into the Simi Valley CA location on 04/29/2018 at 5:06 pm and purchased three pair of shoes and a dress. When we got home we took out all the bags and I noticed my dress was missing. Since it was after hours and the store had closed already I decided to wait and call them at later. Since I work Monday through Friday, and I live in Oxnard 25 minutes away, I called the Simi Valley store on Saturday 05/05/2018 since it was my day off and explain the situation to the Manager. I told her I had made the purchased last Sunday and I noticed I was missing an item. She replied by saying I could go into the store and she would be able to look at the receipt for the time stamp and look at the video for that day. I arrived at the location around 6 pm and met the manager. She took the receipt and said to wait so she can review the video. Ten minutes passed by and she came back stating that she saw all four items go in the bag and that I took all bags with me. Then she continue to state that the bags did not contain any shoes, that I had purchased four items of clothing and there was no evidence of any shoes being purchased. I asked to speak to the Store Manager who was at lunch at the time. Five minuted passed and he arrived to the front desk to assist us. I explained to him the situation and stated what the manager had informed me. I was upset because I explained to him I had the receipt with the purchase items and it clearly stated in the receipt three shoes and I dress and and I wasn't sure what she was talking about. Another 10-15 minutes passed by as he went to the back and reviewed the video once again. Once he arrived he mentioned the previous manager had made a mistake and it was a different customer she had observed in the video. He continued to explain to me that it was clear in the video that there was four items that went into the bag. My issue is that if the receipt has a time stamp why did the first manager mistake my identity with another customer and claimed I didn't purchased those items when it clearly states in the receipt what the items are, especially when you have computers in which you can look up the sku number and identify the merchandise that is being sold. I'm confident that the item was left behind in the cash register and either the associate put it away, or another customer after me took the item. I wasn't satisfied with neither of the Management who assisted me. I don't believe neither of them had a clear picture of the video and they just assumed I took the item. Since the first manager with confidence argued with me that the items I bought that day where not the items I had stated at first. And with the Store Manager he was a little better with his customer service but not so helpful as well. I have spend thousand of dollars purchasing home decor, clothes, furniture, my kids clothes all from Ross Stores for over 10 years. I', sorry to say that this experience has changed my feeling toward this company, especially the Management Staff at this location. I would no longer be going to this Ross and rest assure I will tell all my friends and family about this experience. I have gone to over a dozen Ross Stores around California, and not once have I encounter bad customer service like I did today. I want to thank you for you time and I hope you can trained your Management Team to have more compassion for their customer and a little better customer service.

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9:30 pm EDT

Ross Dress for Less the store and bathroom

I went to this store for the first time! And I must say it was nasty from the time I enter the store. The floors were nasty, clothes were everywhere on the floor, not to mention I had to use the restroom and one stall had poop all over the toilet and the other stall had urine all over the floor and one of the employees stated that they were just out of order... I'm not sure what's going on but if the compensation is the issue then you need to increase the pay or get rid of the entire staff and get new ones! This store is Hazardous and needs to be shut down and reported to the Health Department...

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12:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ross Dress for Less rude managers

Waukegan Ross - Horrible . Short staffed all the time . One Cashier always . Can't ever find anyone on the sales floor. Store is messy and kids everywhere. Bathrooms never have toilet paper . Dirty and smelly . Toilet paper everywhere on floor and poop . Managers are the laziest people I have ever seen . Whatever happe to the Tall white man . Now there's a Tall red head . Always doing nothing and standing there talking to the Security People who greet at the door . She is rude and lazy . She will not hop on register even when there is a long line . She talks to her employees like there slaves and talks down on them . Sometimes I see a short black Lady . Rude . Strict . Always rude and disrespectful. Has no respect for customers and especially workers . She's like a Black Hitler . The only one I ever seen on the floor a lot with the other employees but also always helping the cashier out somehow . I would fire the other two and keep the White short guy I see there . They should of kept the Tall white . He was really sweet and kind . So friendly and cheerful . I may not ever come back and shop at Waukegan Ross . It's very non enjoyable.

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9:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ross Dress for Less cashier customer service

Hello,
I am not one to complain usually but I feel the need to contact someone to resolve the issue within my local ross. The cashier I met is named taneisha the welcoming to the register Was never there not what I'm use to but I had a item without a tag and clearly stated I didn't know the price but had a whole different brand of pant as well so I can choose after I knew the price she put no effort into checking the price or simply typing in the upc number on the inside of the tag she rang me up for the more expensive brand and said there all the same price when it wasn't the case so I go back to grab the pants and show the price and just rude tones the whole time and as I'm waiting for my bag she tossed it to me it nearly fell off the register and my receipt no eye contact through any of this experience either I've never felt so sick to my stomach being treated that way . I've ran a retail store and I would never treat a customer that way or hire someone that can't treat all customers the same when I had seen her bubbly through out all other purchases she took care of before and after. I don't wish to punish these actions but simply look into giving taneisha more customer service training and for her to keep in mind you never know what the customer is going through but her at the register can either make or break someone's day if she doesn't put the right Attitude on while working .

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Resolved

I did not know my complaint is public I clearly said the persons name this should not be posted I want it removed.

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J
10:11 pm EDT

Ross Dress for Less ross store

The store I'm complaining about is the Ross store located at 3533 S 27th St, Milwaukee, WI 53221. The closing hours are 10 p.m why do I get their at 9:30 p.m. because I just needed to buy some shoes my child had seen earlier that day when we had shopped their it was going to be an in n out thing anyways I get their the store is closed you see people still inside shopping and like five employers doing nothing but starting at me and laughing but neither one bothered to open the doors or asked if I needed anything I waited outside until 9:45 p.m. and after being laughed at by the employee and ignored I then left I would not be shopping at any Ross ever again I rather waist my money where I will get treated right and where people are doing their job and taking their job serious. Why close at 9:30 p.m the store when clearly the signs say 10:00 p.m. one of them five employees could of came out and said we closed early or whatever they case for them closing early where instead of just looking at me like some [censored]

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10:50 pm EDT

Ross Dress for Less I am complaining

Well I'll start by saying this visit was to buy shirts & just to look around. I use to work at this store so I still shop here(seeing as this is the closest ross by my house). I went in no one except sps greeted me, I seen the Store manager several times nothing, AS more times than the SM & no hello nothing. The SM left the building & came back in approximately 5 minutes after she left the building(I knew see left because she basically announced she was leaving) she ended up coming back in didn't say hello to anyone but me, I said hey she started walking & said very loudly Stalker! She wasn't talking to anyone but me & just kept walking. Now I know I was terminated from this store but that does not give her the right to say that. I am NOT stalking anyone I still am allowed to shop at ross. I am so disappointed how she said that & honestly don't understand why she said that. It wasn't in a playful manner either because like I said after she said that she walked away. Didn't see her after that or hear her greet any other customers. Possibly because I felt so disrespected & felt like that was beyond unprofessional. I really hope she gives more respect to her other customers, because honestly that was so rude & unprofessional. Thank you for taking the time to read this complaint.

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1:06 pm EDT

Ross Dress for Less unprofessional/unfair customer service

On Wednesday April 18, 2018 at the Ross store location at the Marietta Town center in Murrieta, California. I experienced another miserable shopping experience.
I have been a loyal customer since Ross opened business. I've always enjoyed the ease and joy of shopping at Ross. Unfortunately, customer service and store policies have taken a turn for the worse.
The Murrieta store, while in a nice safe area treats all customers as if we are criminals out to commit a crime. They have only one employee at the fitting room. There's a long line for customers to wait in (male and female) while the fitting room employee takes her time counting and separating each and every item of clothing entering and leaving the fitting room.
Additionally, any 2-piece sets that are purchased as 1-piece is counted as 2!. Then, there's an alarm tag on the 2-piece clothing set with them locked together. Which makes it next to impossible to try it on.
Frustrated and irritated, I just decided to take a chance on purchasing the items and hoping they fit at home.
Once I got through another long line to purchase items, I asked the register clerk if there was a suggestion box or manager for me to speak with. She replied " why, do you have a complaint? what is it?" I explained the situation to her and her response was " We have had theft and that's why we do that, but if you want to try on stuff... next time come up here first and we will take off the alarm tag."
I'm sorry, but why not just leave the tag off to begin with? Ross stores already have the fitting room police and the front door security for protection. All these new policies are doing is making customers feel unwelcome, frustrated and angry. None of us have extra time to wait in all these ridiculously long lines just to try on clothing! its not right and needs to be changed.
Ross is not saving money by these business practices. Ross is losing business and loyal faithful customers who have spent a lifetime of money on Ross.

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EP18
, US
Apr 28, 2018 1:03 am EDT

Poor customer attention and service from Jose he covers his badge to not allowing me to call him for his name and he refuse the service as consequence of reviving bad attitude from a lady on the fitting room this is what happens on me Friday 27th April 2018 10:10pm I get kicked out of the store as a customer when I get to a fitting room area I was trying to use a fitting room for a jeans to try it as they allows customers and the lady on the fitting room in bad attitude asking me why you no use a hanger you need the hanger and I told her cause it’s was that way when I pull it from the rack she give me a card #1 cause was the only piece they I want to try and after I use the fitting room she ask me only this and I tell her no I don’t want it and she said you have to put the hanger in bad attitude and I told her I’m a customer it’s not my job so she calls the security and a “ manager “ get back to the fitting room I meet him half way since I was ready to pay for a AAA battery pack that I found and I want to pay for but Jose the manager asking me to leave the store I asked him the reason for that and he said because you molested my employee and I told him I’m a customer and he said to me I don’t care leave now and I asking him again who’s the manager he said that was him and I took a picture from the board at the entrance for manager cell number and district manager and wasn’t his name on it well I took a video when I get kicked out in bad attitude from Jose manager of the Ross store by aburn and Capitol in San Jose CA when I leave the store I call one of the numbers for the manager and he answer me the call the number was under Martha Aguilar and Jose answered what a mess for me so I hang out the call and I call district manager to report this incident about been kicked out of the store and Friday night it’s late for that call but I leave a massage to David Anderson District Manager well I’m been using Ross stores for purchasing many times and this place it’s the only one with bad experience well I never spect to be harrased that way from two different employees at the same time the lady from fitting room refuse to give me her name but she wasn’t polite and unprofessional doing her job as customer attention and service got me I call 0 stars and get kicked from the manager Jose he refuse to give me his name but I seen his name on his badge well what a bad customer service from this two persons what an unprofessional service but hopping that you can ask your security guard I never been in bad mod I was asking what was the reason and Jose answer leave and we refused the service leave I have a video and I Happy to send it to the district manager or HR or whom may I conser please pay attention to employees might be hard job for them they can’t handle his job on customer service

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K
9:12 pm EDT

Ross Dress for Less cashier named yosi threw the receipt at me & was way too rude!

On Sunday, April 15th at about 7:30-7:35 pm, I went into The Ross store where I always shop. I had to return some coral trouser VIP pants that did not fit me. A cashier/registrar with the name tag of Yosi, who looked Hawaiian with spiked up hair helped me and was the absolute, most rude person ever! I had my receipt and explained to her that the tag had fallen off, she said she couldn't return them for me, I asked why? If I had the item and the receipt... I even pointed at the same exact pants that they had hung there so she could look at the price and item description on my receipt... while explaining to her, she never replied back to me (like if I was talking to myself) she made me feel so uncomfortable. Finally, she went ahead and put the refund on a store credit voucher and threw the receipt to me on the counter instead of letting me know what she did and handing me the receipt in my hand. As My heart was beating so fast I turned around and then she said, "wait, I need that last receipt" & so I gave it back to her. My heart was again beating so fast of anger and frustration because I felt embarrassed and humiliated. I decided to keep calm since I was with my two children, but never in my life have I been treated this way. Yosi should not be in the customer service/retail position as she has no manners whatsoever. I do not wish this experience on anyone.

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3:42 pm EDT

Ross Dress for Less cashier rude

This is an issue regarding customer service that I received at your London Square store located at 13600 SW 120th St, Miami, FL 33186. I am a loyal customer and was in this store on Saturday, April 14, 2018 to make a purchase. I said good morning to the cashier and she didn't speak, The transaction was completed and I said indicated that she had not said anything during the entire transaction. All I received was a roll of her eyes. I proceeded to ask her if she was okay, she only rolled her eyes again. After realizing that she was being totally rude, I asked her to call the manager. She just looked at me and said nothing! I approached another associate and asked her to call a manager. After calling the manger the associate approached Ligia and they started talking and laughing. As I waited for the manager I was looking for the name tag of Ligia and she sarcastically said "my name is Ligia". IN ALL OF MY YEARS OF SHOPPING AT ROSS I HAVE NEVER BEEN THIS HUMILIATED!, This goes beyond poor customer service, this was down right disrespectful! I explained the circumstance to the manager Elena, she apologized for her and Ligia looked as I was speaking to the manger as if "I don't care!". Words cannot explain how disappointed I am, she needs to be retrained or not come into contact with customers. Please don't ignore this concern, she is likely costing you sales with this attitude. Thanking you in advance for addressing this matter.

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6:19 pm EDT

Ross Dress for Less nasty employees

We have 2 employees at our ross store whom have been intimate wit one more another for about a month not w these arent 2 employees this is our manager sibioun taylor and one of our employees who name is tymeka curtis. I think this is a big issue because qhen tgmeka calls in maleka calls sibioun to let her know or when tymeka does anything theyre going to sib and not following policies .aint it against pop lice for the manager to be sleeping with an employee and everyone knows it. I wanto remain anonymous

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Update by carisma132
Apr 15, 2018 5:39 pm EDT

Hi I am a ross employee at east capitol ross and I want too put in a complaint about our manager sibioun taylor and an employee tymeka curtis are in a relationship and its been alot of the [censor] here knows at work when tymeka is in trouble they call aibioun when she call in they let sibioun handle it. They know these two are sleeping tpgether its not right

Update by carisma132
Apr 15, 2018 6:22 pm EDT

356 east capitol drive Milwaukee wisconsin

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K
10:40 am EDT

Ross Dress for Less lack of quality/educated staff

Ross Stores, Inc
Corporate Office
5130 Hacienda Drive
Dublin, CA 94568

To whom it may concern:

On April 6, 2018, I went to a Ross store located at N. Roanoke, VA 1416 Towne Square Blvd NW Roanoke, VA 24012.

I have shopped at this store on numerous occasions, while I haven't always been pleased with the quality of staff and customer service, I never thought it was necessary to contact the Corporate office until now.

At approximately 9:00pm on Friday, April 6, 2018, myself along with my son and his friend entered the Roanoke store. Like many times before, my son and his friend went to look at the athletic shoes while I shopped throughout the store. After they were trying on shoes, they approached me and said that a man was following them around. I noticed the man watching them intently and I assumed he was a secret-shopper or undercover Security for Ross, but I continued to keep an eye on them. The boys were doing nothing suspicious or wrong, so I wasn't overly concerned about his assumed Security role.

When we check out and pay for my items, I walk to my vehicle and the boys are coming a few minutes behind me and I noticed a couple of Ross employees and this same man that was watching them in the store are now in the parking lot glaring at me and watching the boys heading towards my vehicle. At this point it was somewhat intimidating because I wasn't sure what was happening, so the boys start running to the vehicle. As we drive off and leave Ross, the boys told me they were scared and did not understand why they were being followed so closely the entire time. I gave it some thought and when we got home, I called Ross store at 9:47pm to make sure there were no issues with our visit since the employees were keen on keeping an eye on the boys. An employee answered, and I requested to speak to the Manager who was working that night. I identified myself and he immediately knew who I was. He explained that the man, who I initially thought was undercover Security, was a customer. According to this Manager, this customer thought the boys came into the store with no shoes and they were walking around with shoes they pulled off the shelf at Ross and preparing to steal them. I vehemently explained that this is far from the truth and that our ingrained morals and ethics will not allow us to even consider doing such a vile act. The Manager goes on to say that this customer told a Ross's employee who then told the him, the Manager. Therefore, the Manager allowed the customer to continue to take it upon himself to follow and intimidate these boys based on a customer's assumption.

Let's make this very transparent, my ethic/racial background is categorized as black and the customer and Manager visually appeared to be white. Once the Manager explained what they were thinking, my immediate reaction was racial profiling! I told the Manager, if he thought this was true; that my boys walked in barefoot and walked out with shoes after not paying, then he should have approached me and not use his cowardly intimidation tactic or at least watch the security footage. Also, I explained to him if he was able to effectively manage a clothing retail store, then he should at least be knowledgeable about clothing/shoe brands as BOTH boys entered the store with shoes that Ross definitely does not sale. I spoke very clearly and concise to this Manager that I have no need to steal from Ross or anywhere for that fact. My son entered the store with Yeezy Boost 350 shoes and the other boy with Jordan Retro 11 that came out the day before we came into Ross. If you don't know the price for these, then Google it, because I know Roanoke Ross does not currently carry either one of these type shoes.

I expect to hear back from your Corporate office regarding how these boys were mistreated for wearing high-end shoes that were assumed as stolen based on an inept customer, employee and Manager's lack of intelligence.

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Ross Dress for Less contacts

Phone number

+1 (800) 945-7677

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www.rossstores.com

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Use this comments board to leave complaints and reviews about Ross Dress for Less. Discuss the issues you have had with Ross Dress for Less and work with their customer service team to find a resolution.