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Posted: Jul 17, 2017 by    

payment issue

Complaint Rating:  0 % with 1 votes
0% 1
I pay my account when due all the time at times I'm Day or so late but always pay it. I know the staff have job to do but they haven't been the nicest to me when calling.

I've been with you awhile a pay something off and continue do the same and I have honor having help Derek in past on management team but now no one is listening they are focused on me being past due 58 dollars

Anyway I have screenshot I've attempted to make Paynent online like I always do when processing it the screen spin and wouldn't stop processing over and over charging me multiple times.l but didn't go through your end just thru bank which they says when the charged come thru thru will return all but
It's the 3 rd time and literally getting 6 calls a day
I pay my bills and will resolve


Updated by Brenda0707, Jul 17, 2017
This has been ongoing and and already caused me plebtybykmd dealing with it but now took my pmt 5 leaving me short money until resolved - with 6 calls a day though they are only doing their jobs they should communicate telling each other what's going on of omg. But I'm about give up also reported tv giving issues and going blank screen where didn't work for 2 weeks and had someone tell me they have to take it send out - which would leave us small tv during time frame but still paying for it - just been big headache and I've been customer and pay off my items but this is one I might nit keep as it's always something I think something should be done for me
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Internet Providers


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N  17th of Jul, 2017 by    +2 Votes
"I pay my account when due all the time "
" at times I'm Day or so late"
So which is it? Do you pay late or do you pay when due?

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