we rented a washer/dryer set about a week ago. it was a used set, unfortunately it was infested with cockroaches and we did not realize it for a week. we noticed some bugs here and there and we finally decided that the washer and dryer is where they were coming from. we took them apart and it was gross. of course it was after hours, and we tried to get ahold of somebody, maybe a corporate office or something. no luck. i did not want to leave their nasty crap in my house not one minute longer, so we took it outside. we are going to call in the morning and demand they come get it and refund our money. good luck with that i guess.