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1 United States

The power supply card in the Television is faulty which means there is no picture or sound. (this is according to the repair shop)
The TV is under warranty, but is an exchange only repair.
I called RCA, set up a file and waited and waited. Their answer is to put a charge for $686.40 on my credit card plus $160.00 for shipping.

Only at that time will they send out a new TV. When I return the broken television they will credit my account for the $686.40.
I fail to put any credence in that statement. I had to pay the repair shop $75.00 just to diagnose the problem. I might just as well buy a new television, definitely not an RCA and just forget the whole warranty. Warranties from the producer of the products are just not a viable option.

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