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QVC / extremely disappointed with qvc!

United States
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I was a loyal customer of QVC and really loved the shop. Customer service was awesome and always friendly. But for some reason they've changed in a bad way. Good old customer service is nothing but joke, they are completely unhelpful and customer unfriendly. Have no idea what had happened with these guys but they disappointed me a lot.
Last time I used QVC I needed their help because I wasn't able to change my credit card number. They provided no help and all I heard was empty promises.
Recently I cancelled my account and I'm not planning to go back.

Si
Aug 04, 2016

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