SUBMIT A COMPLAINT

PSE&G / account security

Newark, NJ, United States
Contact information:

I recieved a letter from PSE&G that their records indicated that my service at my home was sceduled to be taken out of my name because someone called and said I was moving. I am the homeowner and we are not moving but PSE&G granted this to this person without proper identification, security information...so I gues anyone can just call them and do this at anytime. I have called customer service and the guy said "oh no everything is ok" then I said why would I recieve this letter he told me to ignore and i said i want to speak to a supervisor and finally we got it straigtend out but this is still a major problem. HOW CAN ANYONE JUST CALL WITH YOUR ADDRESS AND HAVE THIS DONE? WHAT HAPPENED TO SECURITY QUESTIONS? I am awaiting a phone call back this is a very serious problem.

Al

Post your comment